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Klarna
ExcellentElectronics & Technology· SE

Klarna

Klarna.com
4.6

69 reviews

86%
5-star
90%
Positive
6%
1-star
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ReviewTerminal Summary

Klarna delivers a highly positive experience with its flexible payment plans and easy-to-use interface, though a small segment of users encounter account verification and payment processing issues that detract from the otherwise strong 4.6/5 rating.

What customers love

  • Flexible payment installments and buy-now-pay-later functionality that reduce upfront financial burden
  • Simple, intuitive app navigation and fast enrollment process with instant credit decisions
  • Wide merchant selection and ability to make necessary purchases without full payment capacity

Common concerns

  • Account verification failures preventing users from accessing purchasing power despite eligibility
  • Payment processing errors and confusing customer support responses regarding billing issues

Customers mention

payment planseasy to useinstallmentsflexible paymentsbuy now pay later
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Showing 59 5-star reviews
S
Verified
Scarlet Wilson
21 May 2026

I think they are great low payments…

I think they are great low payments great stores really can’t beat the price

A
Verified
Alan Morales
21 May 2026

Always there when i need them Thank You…

always there when i need them Thank You klarna

T
Verified
Telford
21 May 2026

Very nice app!

Very nice app!

C
Verified
Christina Saprikin
21 May 2026

Great service

I can order things I need and pay for them in installments, which makes my single mom life easier.

D
Verified
Dawn
21 May 2026

I have used Klarna several times and I…

I have used Klarna several times and I like it. I would only change one thing about which would be the payment due date I'd like to be able to choose the day the payment comes out and I think you should have a grace period of like 3-5 days just for those times when needed by people m

C
Verified
Cheryl Whitfield
21 May 2026

worth it

easy, fast and great payment schedules.

A
Verified
Andrew William Lemmon
20 May 2026

Company doing very well

Company doing very well

G
Verified
Gerald
20 May 2026

You guys are excellent

You guys are excellent

N
Verified
Nelson Ardila
20 May 2026

Great service

Great service, great way to pay, great way to save

M
Verified
Marco Diaz
20 May 2026

Good app and help me a lot

Good app and help me a lot

C
Verified
Carlos Jevan Rivera
20 May 2026

Guts

Guts experience in the asisten

P
Verified
pape sane
20 May 2026

Fantastic and trustworthy project!

Fantastic and trustworthy project!

J
Verified
Jakara Willis
20 May 2026

Good as can be

Good as can be

R
Verified
Renee Bowman
20 May 2026

I love being able to build my credit…

I love being able to build my credit purchase the things that I can afford without having a Major credit card. It comes in handy for emergencies as well Christmas birthdays holidays vacation love it

E
Verified
Emmanuel Rheaume
20 May 2026

super service

super service

Page 2 of 4 · 59 5-star reviews

Klarna — Review Summary

Based on 69 verified customer reviews, Klarna holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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