Is Klarna trustworthy?

Klarna is rated 4.6/5 from 69 verified reviews — Excellent. 90% gave 4 or 5 stars.

What is Klarna's rating?

Klarna has an average rating of 4.6 out of 5 based on 69 customer reviews on ReviewTerminal.

Klarna Reviews: 69 Verified Reviews (4.6/5)

ReviewTerminal SummaryBased on recent reviews

Klarna delivers a highly positive experience with its flexible payment plans and easy-to-use interface, though a small segment of users encounter account verification and payment processing issues that detract from the otherwise strong 4.6/5 rating.

What customers love

Flexible payment installments and buy-now-pay-later functionality that reduce upfront financial burden
Simple, intuitive app navigation and fast enrollment process with instant credit decisions
Wide merchant selection and ability to make necessary purchases without full payment capacity

Common concerns

Account verification failures preventing users from accessing purchasing power despite eligibility
Payment processing errors and confusing customer support responses regarding billing issues

Customers mention

payment planseasy to useinstallmentsflexible paymentsbuy now pay later

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Showing 1 2-star review

Verified

Jax

19 May 2026

This app logs me out all the time

Klarna — Review Summary

Based on 69 verified customer reviews, Klarna holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

Klarna

This app logs me out all the time

Klarna — Review Summary

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