Klarna delivers a highly positive experience with its flexible payment plans and easy-to-use interface, though a small segment of users encounter account verification and payment processing issues that detract from the otherwise strong 4.6/5 rating.
What customers love
Common concerns
Customers mention
i do not like that i only have 2 choices. pay in full or minimum due.
I rated you 3 starts because I have to continuously open my credit just to do a soft pull even if I already have an open credit line. That is not conducive and doesn’t make sense especially if I’m not a new customer.
Based on 69 verified customer reviews, Klarna holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.