Lampdirect delivers strong customer satisfaction (4.6/5) with consistently praised fast delivery and good service, though occasional issues with small order surcharges, delivery confirmations, and return processes have frustrated some customers.
What customers love
Common concerns
Customers mention
Impressively quick and easy reimbursement after problem picking the product up from post office
I will never want to purchase from them anymore as the return approach is really very bad and I couldn't send them pack with the same courier and I asked for help. No one is helping me despite me sending numerous times of email. This is very disappointing. Thanks for the reply - so for a review you guys are able to reply within a day. (That is impressive). The initial support was given within 1-2 days. I have already found a solution and paid almost the cost of 1 lamp to send the parcel. That means this return has cost me almost 1lamp price :)
Delivery was very fast, even on a weekend.
Vlotte afhandeling
Great service great quality
Great service
Service...
1)very good product 2)on time delivery
Efficient and great customer service
Vlotte en korekte levering
Based on 40 verified customer reviews, Lampdirect holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.