Lampdirect delivers strong customer satisfaction (4.6/5) with consistently praised fast delivery and good service, though occasional issues with small order surcharges, delivery confirmations, and return processes have frustrated some customers.
What customers love
Common concerns
Customers mention
I have just signed up as a client on this site to buy 3 x T8 globe - at checkout, there is an additional charge of euro 2.50 for "Kleine ordertoeslag incl. BTW" - I have never been charged for a small order - in this case because my order was less than euro 25 in total. Seems to be very unnecessary to me - so I just bought what I needed from a competitor of theirs who did not charge me extra because of it being a small order.
Based on 40 verified customer reviews, Lampdirect holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.