Livingstone Brown delivers exceptional client care and positive outcomes for many clients, particularly in abuse redress and personal injury cases, but faces serious concerns around case management delays, communication failures, and potential conflicts of interest that have caused significant financial and emotional harm to some clients.
What customers love
Common concerns
Customers mention
My experience with Livingston Brown was absolutely superb. Very professional/and fast with the end result, I would also like to point out Charmaine who was dealing with my case. She was lovely/polite/professional/and very helpful Thankyou Guys.
They went above and beyond,nothing was ever to much trouble.guided me through my journey with great care and support.Charmaine came to feel like a friend. her kindness and sound advice gave me the strength when everything felt overwhelming. Would Highly recommend.
Very happy with the service I recieved from Sarah at Livingstone Brown. Very helpful and kept me in the loop from start to finish. Got the outcome I wanted so very pleased. Thank you so much.
Charmaine.and Kevin can't thank enough for all their hard work and effort dealing with my case Professional.and empathetic forever grateful to charmaine
Livingstone Brown represented me with Charmaine taking up my case.She was fully informative and empathetic in all stages kept me up to date with everything.I cant thank her enough
Livingstone brown handled everything with tact and kept me updated throughout the process. Was rather overwhelmed by it all but Charmaine Ciancio was fabulous and really appreciated all her patience.
Livingstone brown have been excellent from the start of my redress case .Charmaine has been so professional and caring from my first call and our last meeting couldn't thank her enough. For anyone who is nervous as I was about speaking up I would highly recommend Charmaine at livingstone brown glasgow .Briantc
This company has been of an exceptional standard and has had a very caring and professional attitude towards my case. They offered alot of understanding and delivered amazing support all the way through my experience with a very positive outcome.. I highly recommend this company to all you requires assistance. E.Riddell.
Excellent representation from this company
I was put in contact with these guys through an online link with regards to historic violent abuse as a child in children's homes. I was put in touch with a lady called Charmaine, who was amazing with me every step of the way. Charmaine was in contact often keeping me updated on the case, she helped me with my statements and evidence while being very professional and caring. In the end I was awarded compensation, which I could never have imagined or achieved without the help of Charmaine. I 100% recommend these guys to anyone in a similar situation.
From the outset Charmaine was very helpful, the process I had to endure took a very long time due to resolve but I always felt listened to and supported. Charmaine's diligence and tenacity was immense, she never let up in fighting my corner and was always available. I cannot express my gratitude enough.
Kevin Pike and his team were amazing. Contacted them nearly a year ago after the police failed to investigate my case against my ex and I couldn’t have asked for a better team to help. Kevin was really compassionate and would regularly keep in contact with me to let me know what was happening and helped me obtain compensation from the miss handled case and my ex. Would highly recommend him and his team.
Wonderful service provided in every aspect.would use again should I ever need their services.So grateful for all the work they did for me. Excellent.
Highly Recommend I highly recommend Livingstone Brown to everyone in need of legal advice and guidance. Elizabeth McAlpine of Livingstone Brown took my case on and helped me when I was at my lowest point. Elizabeth achieved the best possible outcome for me. I was treated with kindness, sincerity and respect. I will be forever thankful to have been a client of this remarkable Law Firm.
Highly recommend ⭐⭐⭐⭐⭐ John Barnes dealt with my road traffic accident claim... I was kept up to date with everything through emails & Phone calls... I really appreciate all the time & effort John put into my claim. Very happy with my outcome. Definitely recommend to family & friends ⭐⭐⭐⭐⭐
Based on 29 verified customer reviews, Livingstone Brown holds an average rating of 3.5 out of 5 — rated Average on ReviewTerminal. 62% of customers gave 4 or 5 stars.