London Appliances delivers strong service with a 4.4/5 rating driven by exceptional delivery, installation, and phone-based customer service, though a small segment experiences significant failures in repair scheduling and accountability.
What customers love
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Customers mention
Great company. From the beginning to the end great communication and delivery was so fast, my order was delivered in 3 days, and it was free. I would definitely recommend and use this company again.
London appliances have been very helpful. We purchased a dishwasher but upon using it, it really wasn’t the right fit for us, London Appliances were very helpful and allowed us to upgrade to a better model. We obviously paid the price difference, they also removed the original one and fitted the new one at no extra cost.
I honestly don’t think I have ever received such brilliant service from start to finish with any organisation. From speaking with Aadil and his colleague to installation and delivery from Tony and his colleague the service was outstanding. To the point I’m going to buy another appliance from them very soon! I highly recommend this company. My washing broke on Tuesday evening, I had a new one delivered at fitted by Thursday 8.15am. I can’t wax lyrical enough. Thank you for your support and also helping me choose. Kirat London
Highly recommended. Very good customer service!
Cannot fault their service. They pick up the phone after only a few rings, delivered when they said they would and at the time they said, installed and tested the washing machine and took the old one away with no fuss or bother. I will certainly buy from them again.
Ordered multiple appliances on a multibuy price. The customer service I have received from this company has been excellent - I would go as far as to say above and beyond. I would highly recommend and would use again if I had the need.
great service from London Appliances, they answered the phone every time (quite unusual these days), catered for all our needs, very efficient service. Delivery with installation carried out on time and in a very friendly manner. Thank you very much for your excellent service
Ordered late in the afternoon, delivered before 11am the following morning excellent service thank you to Shahid and Aman for a friendly delivery , I have already recommended this company to friends and family Excellent service thank you
really good customer service arranging deliveries to a tight schedule: real person answers promptly and understands issues and offers helpful solution
My last cooker 'died' just before Christmas and London Appliances really kindly delivered the new one just two days later, in time to cook the turkey! The men were so helpful and polite, super-clean and tidy and careful. I am SO HAPPY with this company and will definitely choose them next time!!! A***** on everything!
Competitive prices and easy to order. Easy to contact and work through any changes. You actually get to speak with a person who values your business and wants to help. Aadil thank you very much for the amazing service.
Very helpful staff
I had ordered a washing machine from a well-known name and had the delivery cancelled by them TWICE. I ordered from London Appliances at mid-day on Friday, by phone and told them that my flat was 4th floor with no lift. The machine arrived on Monday was carried up all the stairs and installed with no issues whatsoever. Thank you!
Efficient and on time.
London appliances were beyond fantastic, I usually use my kitchen supplier / builders merchants to supply all of my appliances. This time I thought I would try and save some money and try these guys. Being a developer I usually don't have the time to shop around to find the best pricez i spoke to Jordan from the start and he was extremely helpful. Took all the hassle out of navigating model numbers and different specs. He Went away and beat an already competitive price and saved me even more money. These guys blow any other competition out of the water!
Based on 40 verified customer reviews, Londonappliances holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.