London Appliances delivers strong service with a 4.4/5 rating driven by exceptional delivery, installation, and phone-based customer service, though a small segment experiences significant failures in repair scheduling and accountability.
What customers love
Common concerns
Customers mention
My last cooker 'died' just before Christmas and London Appliances really kindly delivered the new one just two days later, in time to cook the turkey! The men were so helpful and polite, super-clean and tidy and careful. I am SO HAPPY with this company and will definitely choose them next time!!! A***** on everything!
Competitive prices and easy to order. Easy to contact and work through any changes. You actually get to speak with a person who values your business and wants to help. Aadil thank you very much for the amazing service.
Very helpful staff
unreliable. never delivered the oven, time wasters. no communication or updates. PayPal gave the refund
I had ordered a washing machine from a well-known name and had the delivery cancelled by them TWICE. I ordered from London Appliances at mid-day on Friday, by phone and told them that my flat was 4th floor with no lift. The machine arrived on Monday was carried up all the stairs and installed with no issues whatsoever. Thank you!
Efficient and on time.
London appliances were beyond fantastic, I usually use my kitchen supplier / builders merchants to supply all of my appliances. This time I thought I would try and save some money and try these guys. Being a developer I usually don't have the time to shop around to find the best pricez i spoke to Jordan from the start and he was extremely helpful. Took all the hassle out of navigating model numbers and different specs. He Went away and beat an already competitive price and saved me even more money. These guys blow any other competition out of the water!
It was easy to find the appliance I was looking for and the price was excellent. Delivery and installation was quick and smooth too.
Extremely efficient and speedy service! Ordering process was straight forward Delivery information and updates were great
Amazing store, Guys are always happy to go above and beyond to get the appliance to where it needs to go. Been buying my appliances here for years and never had any issues.
Based on 40 verified customer reviews, Londonappliances holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.