London Appliances delivers strong service with a 4.4/5 rating driven by exceptional delivery, installation, and phone-based customer service, though a small segment experiences significant failures in repair scheduling and accountability.
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Customers mention
I purchased two kitchen appliances and installation from London Appliances. Unfortunately, there was an issue with my kitchen space/the installation that only became apparent during execution of the work. While we did have a difference in opinion in regards to the matter at hand, London Appliances customer service representative Sajid was very fast, very patient, understanding, and helped look into the issue and we came to a solution. I really appreciate the customer service I have received and also the team on site doing the best they could. I'm only giving 4 stars as I didn't fully achieve the result I was looking for and invested more time and energy into the matter than I would have liked to.
Based on 40 verified customer reviews, Londonappliances holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.