London Appliances delivers strong service with a 4.4/5 rating driven by exceptional delivery, installation, and phone-based customer service, though a small segment experiences significant failures in repair scheduling and accountability.
What customers love
Common concerns
Customers mention
I purchased two kitchen appliances and installation from London Appliances. Unfortunately, there was an issue with my kitchen space/the installation that only became apparent during execution of the work. While we did have a difference in opinion in regards to the matter at hand, London Appliances customer service representative Sajid was very fast, very patient, understanding, and helped look into the issue and we came to a solution. I really appreciate the customer service I have received and also the team on site doing the best they could. I'm only giving 4 stars as I didn't fully achieve the result I was looking for and invested more time and energy into the matter than I would have liked to.
Londonappliances is rated 4.4 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 85% of customers gave 4 or 5 stars.
Londonappliances has an average rating of 4.4 out of 5 based on 40 customer reviews on ReviewTerminal.
Londonappliances has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Londonappliances holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.