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ExcellentShopping & Fashion

Luxury Invest Group ltd

luxuryinvestgroup.com
4.7

20 reviews

85%
5-star
95%
Positive
5%
1-star
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ReviewTerminal Summary

Luxury Invest Group delivers consistently strong service with highly responsive agents (Cameron and Ross noted repeatedly), though one detailed complaint reveals aggressive commission practices and misleading negotiation tactics that contradict the 4.7/5 rating.

What customers love

  • Responsive and attentive agents who provide detailed communication and follow-up support
  • Smooth end-to-end property purchase process with professional guidance for first-time buyers
  • Transparent explanations of offers and availability of agents outside standard business hours

Common concerns

  • Non-negotiable 4% commissions with reluctance to honor agreed discounts; attempted to charge £13,200 commission on £330,000 property
  • Dishonest negotiation claims (e.g., falsely claiming special deposit rates expired 'last night' when actually expired months earlier) and misrepresentation of achieved price discounts

Customers mention

agent responsivenesscommission practicesproperty negotiationpurchase processcustomer support
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Showing 17 5-star reviews
P
Verified
PM
18 July 2021

Very helpful and all information…

Very helpful and all information provided as asked. Though service finally was not used due to other non related reasons.

N
Verified
Nick Cheung
25 May 2021

The developer representative has been…

The developer representative has been nicely following up on my status and my connection with their sale agent in Hong Kong. The agent introduced is knowledgeable and been very helpful to make me commit to this purchase and make me believe in I have been offered a great deal

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Luxury Invest Group ltd — Review Summary

Based on 20 verified customer reviews, Luxury Invest Group ltd holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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