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ExcellentShopping & Fashion

Luxury Invest Group ltd

luxuryinvestgroup.com
4.7

20 reviews

85%
5-star
95%
Positive
5%
1-star
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ReviewTerminal Summary

Luxury Invest Group delivers consistently strong service with highly responsive agents (Cameron and Ross noted repeatedly), though one detailed complaint reveals aggressive commission practices and misleading negotiation tactics that contradict the 4.7/5 rating.

What customers love

  • Responsive and attentive agents who provide detailed communication and follow-up support
  • Smooth end-to-end property purchase process with professional guidance for first-time buyers
  • Transparent explanations of offers and availability of agents outside standard business hours

Common concerns

  • Non-negotiable 4% commissions with reluctance to honor agreed discounts; attempted to charge £13,200 commission on £330,000 property
  • Dishonest negotiation claims (e.g., falsely claiming special deposit rates expired 'last night' when actually expired months earlier) and misrepresentation of achieved price discounts

Customers mention

agent responsivenesscommission practicesproperty negotiationpurchase processcustomer support
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Showing 2 4-star reviews
S
Verified
Selma Masood
29 March 2022

First time buyer in the UK

Being a first time buyer in the UK, I was slightly clueless as to where I should start looking. Engaging Luxury Invest Group was a blessing in many ways. Cameron and his team made the entire process so much easier and definitely less stressful. From the apartment options, to reaching out to the developer, to following up on my required specs and to liaise with the UK lawyers and the list goes on. Highly recommend. The friendliness and energetic vibe to meet clients needs was a bonus.

T
Verified
Tao
28 April 2021

New investment

Is working on an investment of a new development with Luxury group. The work is going fine and so far so good.

Luxury Invest Group ltd — Review Summary

Based on 20 verified customer reviews, Luxury Invest Group ltd holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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