ReviewTerminal
Home/Shopping & Fashion/luxuryexchange.ie
L
ExcellentShopping & Fashion

luxuryexchange.ie

luxuryexchange.ie
4.8

20 reviews

95%
5-star
95%
Positive
5%
1-star
Write a review
ReviewTerminal Summary

Luxury Exchange delivers exceptional pre-loved designer items with outstanding customer service, evidenced by 22 five-star reviews and one spam review, with only minor condition description discrepancies noted.

What customers love

  • Exceptional customer service with responsive, friendly team (Cait, Jack, Cillian) who engage personally with every customer
  • High-quality pre-loved items in described condition with fast delivery and premium packaging
  • Competitive pricing that makes luxury designer goods accessible, with authentic certification included

Common concerns

  • Occasional inconsistency in condition descriptions (mint vs. actual wear marks)

Customers mention

Pre-loved designer bagsCustomer service and responsivenessAuthenticity verificationFast delivery and packagingAffordable luxuryCommunity engagement

Frequently mentioned

LuxuryExchangeItemsAmazingConditionService
Filter:
Sort:
Showing 20 reviews
S
Verified
Shauna
18 May 2026

Nothing short of amazing

I cannot recommend luxury exchange enough. The quality of the pieces are unbelievable for preloved items. The thought that goes into picking them is insane. But the amount of time and effort Cait, Jack and Cillian put into each client every day is nothing short of amazing. They respond to every message, send pictures no matter how many times you ask and the attention to detail is fantastic. They are an absolute pleasure to deal with and a credit to themselves and this industry. Can’t wait for my next purchase 🤍

R
Verified
Raven
15 May 2026

Love Luxury Exchange!

Love Luxury Exchange! Bought a bag awhile back and knew once it arrived I’d be buying from LX again…which I did! Both arrived speedily in perfect condition and in stunning packaging. They know their bags but also look after their customers. Highly recommend!

K
Verified
Karla
6 May 2026

Great service and value for money

Have bought a few pieces from Luxury Exchange and I couldn't he happier with them. The service is amazing, such a knowledgable team who are happy to answer any queries with absolutely no pressure to buy. Items arrived within 2 days and the quality and price are amazing. Cannot recommend this company highly enough.

C
Verified
Caoimhe Nolan
4 May 2026

Got a few items off Luxury exchange

Got a few items off Luxury exchange , can’t recommend them enough, top service and amazing prices for high end Luxury items , making luxury affordable ❤️

I
Verified
Ivy
30 April 2026

Savey shopping

Great products at unbelievable prices!! Cait does the most amazing job sourcing designer goods @ a fraction of the cost 😍

L
Verified
Lor
27 April 2026

I have recently bought quite a few bags…

I have recently bought quite a few bags and a wallet from luxuryexchange. Their bags and wallet are excellent preloved condition and what is great they are affordable. Their packaging is stunning. I have to say their lives on instagram are so enjoyable, it is like one big happy family. Cait, Jack & Killian are amazing to deal with. You can DM them anytime and they will always reply. If you love your luxury bags this is the place to shop. Thank you for my beautiful bags 💖

A
Verified
Annmarie Ryan
27 April 2026

Cait and her team are fantastic at…

Cait and her team are fantastic at what they do, selling pre loved/ unused designer items. I received my first ever Louis Vuitton Cabas Piano bag and it was in immaculate condition. I'm very pleased with my purchase and the outstanding service. I have purchased off Luxury exchange a few times now and they are really top class.

E
Verified
es
25 April 2026

The Luxury Exchange team are always the…

The Luxury Exchange team are always the kindest, friendliest people to deal with - I’ve been a customer for a few months and have gotten the most stunning bits at incredible prices. Would highly recommend 💕

A
Verified
Ailish
25 April 2026

• “Friendly, Professional, and a Joy to Shop With”

I’ve had a fantastic experience with Luxury Exchange, run by Cait Cillian and Jack. The team is incredibly friendly, helpful, and approachable, offering excellent customer service both before and after purchases. What really stands out is how they genuinely celebrate every customer’s purchase, no matter the item or the amount spent—it creates such a welcoming and inclusive atmosphere. Their range of luxury products is impressive, with something to suit every budget without compromising on quality. Their live shows are another highlight—energetic, entertaining, and fun, all while maintaining a high level of professionalism. I’ve personally purchased several items from them and have always been delighted with the experience. I’m already looking forward to buying more in the future. Highly recommended!

L
Verified
Laura Murphy
23 April 2026

Could not recommend luxury exchange…

Could not recommend luxury exchange more. Have bought 2 bags from them and both exceeded my expectations. Look forward to buying many more from them. Really great people too - make the experience feel special!

Y
Verified
Yvonne Mc govern
18 April 2026

Bought 3 bags now from Luxury Exchange

Bought 3 bags now from Luxury Exchange, the bags are great quality, prices and customer service is fantastic! I would definitely recommend this site to anyone ! I will buy again ❤️

S
Verified
Sarah Healy
15 April 2026

Cait was lovely to deal with my bag…

Cait was lovely to deal with my bag was in immaculate condition great price will definitely be purchasing again 🙏🏻

R
Verified
Rebecca Walsh
14 April 2026

I’ve gotten 2 bags from luxury exchange…

I’ve gotten 2 bags from luxury exchange and they are absolutely beautiful, come with their authenticity certs and the condition is amazing. Cait and Jack make the lives so fun to watch and make such a big deal when you buy a bag and that’s honestly the feeling missing when you buy from the luxury brand shops. I will be buying many more bags from luxury exchange 🩷

N
Verified
Naiomi Pepper-hobbs
13 April 2026

Gorgeous pieces

This is my second purchase from Luxury Exchange, a LV pouch, it arrived today and the quality has exceeded my expectations as Cait herself described it as 8/10 condition, but I see no flaws just a little general wear that you would expect while buying preloved items. It came with an entrupy cert of authenticity. Overall delighted with my purchase and I will continue to watch the daily lives to see all the pretty bags.

E
Verified
Emilia Kudlicka
11 April 2026

Praesent nec erat convallis

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Page 1 of 2 · 20 reviews

luxuryexchange.ie — Review Summary

Based on 20 verified customer reviews, luxuryexchange.ie holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →