Luxury Exchange delivers exceptional pre-loved designer items with outstanding customer service, evidenced by 22 five-star reviews and one spam review, with only minor condition description discrepancies noted.
What customers love
Common concerns
Customers mention
I cannot recommend luxury exchange enough. The quality of the pieces are unbelievable for preloved items. The thought that goes into picking them is insane. But the amount of time and effort Cait, Jack and Cillian put into each client every day is nothing short of amazing. They respond to every message, send pictures no matter how many times you ask and the attention to detail is fantastic. They are an absolute pleasure to deal with and a credit to themselves and this industry. Can’t wait for my next purchase 🤍
Love Luxury Exchange! Bought a bag awhile back and knew once it arrived I’d be buying from LX again…which I did! Both arrived speedily in perfect condition and in stunning packaging. They know their bags but also look after their customers. Highly recommend!
Have bought a few pieces from Luxury Exchange and I couldn't he happier with them. The service is amazing, such a knowledgable team who are happy to answer any queries with absolutely no pressure to buy. Items arrived within 2 days and the quality and price are amazing. Cannot recommend this company highly enough.
Got a few items off Luxury exchange , can’t recommend them enough, top service and amazing prices for high end Luxury items , making luxury affordable ❤️
Great products at unbelievable prices!! Cait does the most amazing job sourcing designer goods @ a fraction of the cost 😍
I have recently bought quite a few bags and a wallet from luxuryexchange. Their bags and wallet are excellent preloved condition and what is great they are affordable. Their packaging is stunning. I have to say their lives on instagram are so enjoyable, it is like one big happy family. Cait, Jack & Killian are amazing to deal with. You can DM them anytime and they will always reply. If you love your luxury bags this is the place to shop. Thank you for my beautiful bags 💖
Cait and her team are fantastic at what they do, selling pre loved/ unused designer items. I received my first ever Louis Vuitton Cabas Piano bag and it was in immaculate condition. I'm very pleased with my purchase and the outstanding service. I have purchased off Luxury exchange a few times now and they are really top class.
The Luxury Exchange team are always the kindest, friendliest people to deal with - I’ve been a customer for a few months and have gotten the most stunning bits at incredible prices. Would highly recommend 💕
I’ve had a fantastic experience with Luxury Exchange, run by Cait Cillian and Jack. The team is incredibly friendly, helpful, and approachable, offering excellent customer service both before and after purchases. What really stands out is how they genuinely celebrate every customer’s purchase, no matter the item or the amount spent—it creates such a welcoming and inclusive atmosphere. Their range of luxury products is impressive, with something to suit every budget without compromising on quality. Their live shows are another highlight—energetic, entertaining, and fun, all while maintaining a high level of professionalism. I’ve personally purchased several items from them and have always been delighted with the experience. I’m already looking forward to buying more in the future. Highly recommended!
Could not recommend luxury exchange more. Have bought 2 bags from them and both exceeded my expectations. Look forward to buying many more from them. Really great people too - make the experience feel special!
Bought 3 bags now from Luxury Exchange, the bags are great quality, prices and customer service is fantastic! I would definitely recommend this site to anyone ! I will buy again ❤️
Cait was lovely to deal with my bag was in immaculate condition great price will definitely be purchasing again 🙏🏻
I’ve gotten 2 bags from luxury exchange and they are absolutely beautiful, come with their authenticity certs and the condition is amazing. Cait and Jack make the lives so fun to watch and make such a big deal when you buy a bag and that’s honestly the feeling missing when you buy from the luxury brand shops. I will be buying many more bags from luxury exchange 🩷
This is my second purchase from Luxury Exchange, a LV pouch, it arrived today and the quality has exceeded my expectations as Cait herself described it as 8/10 condition, but I see no flaws just a little general wear that you would expect while buying preloved items. It came with an entrupy cert of authenticity. Overall delighted with my purchase and I will continue to watch the daily lives to see all the pretty bags.
The whole experience was wonderful!! I was helped online via instagram dm, I advised them my price range, preference of brands I liked, and bag size I was looking for. They very quickly responded with a photo of the beautiful Gucci Bowler bag, which I purchased! The delivery was very quick, and I am over the mooon with my new handbag!!🥰 I like how they also included a laminated card with the entrupy authenticity code too! Other pre-loved designer retailers that I have purchased from in the past, have provided me with an A4 piece of paper with the entrupy code, but the laminated card is much more sufficient and that way I can keep it in the bag at all times, and I won’t lose it! The only slight fault I can give is, I was advised the bag was in “mint condition” and although yes, it is in good condition!! I would not have said “mint condition” (to me, “mint”is to describe brand new, almost never worn, no signs of wear etc) as there are definite signs of tarnishing and stains on the leather part of the bag. However, this doesn’t bother me too much at all! It also didn’t come with a duster bag which was disappointing, but thankfully I have many spare myself though! Overall experience was fantastic and I will certainly go to Luxury Exchange when looking to purchase my next designer item! Thank you so much for your help in finding me the perfect handbag! 🥰
Based on 20 verified customer reviews, luxuryexchange.ie holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.