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ExcellentShopping & Fashion

McCallums Property Surveying

mccallums.uk
4.8

20 reviews

80%
5-star
95%
Positive
0%
1-star
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ReviewTerminal Summary

McCallums Property Surveying delivers strong value and efficient service with consistently positive feedback, though occasional quality control issues and communication gaps have affected some customer experiences.

What customers love

  • Competitive pricing and seasonal discounts, often significantly cheaper than competitors
  • Fast turnaround times for surveys and reports (typically 1-3 days)
  • Responsive communication and easy online booking/portal system

Common concerns

  • Factual errors in initial reports (e.g., undisclosed chimney removal), requiring customer follow-up to correct
  • Phone communication difficulties and occasional service delays when customers don't chase follow-ups

Customers mention

Price/valueSpeed/efficiencyCommunicationReport qualityOnline portal
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Showing 16 5-star reviews
J
Verified
James
13 May 2026

Clear and thorough Home Buyer report.

Thank you to all at McCallums particularly David Hoveman and Andy McCallum for a smooth experience in completing ours Home Buyers report. The report was thorough, clear and well laid out. I would be happy to recommend their services.

J
Verified
Jerry George
13 May 2026

Very happy with the service provided by…

Very happy with the service provided by this company for my Level 2 checkup. The price was reasonable, and the service was excellent. Staff were professional and friendly. Highly recommended👍

K
Verified
Kerry Hopkins
13 May 2026

Fantastic service

Best the price compared to other Level 3 survey quotations, the team were prompt in answering queries. Online portal is easy to use and up to date. They had the shortest lead time on dates for the survey and also for the report to be completed and returned to us. The report was thorough and professional. Would definitely use again!

S
Verified
Sabina Ilie
12 May 2026

Very easy, very efficient!

The booking process is so very easy, all online. You get notified for each step of the process and for me it took 1 week from when I booked the survey up until I have received the report. With few clicks, all was sorted! Very easy, very efficient!

K
Verified
KB
12 May 2026

Excellent

I’ve used these surveyors for two property purchases now, and both times they’ve been incredibly detailed, professional, and impressively quick with their turnaround.

C
Verified
Claudia
11 May 2026

Great Communication

Great Communication I recently commissioned a Level 3 Building Survey. The team was very responsive in arranging the survey and answering any questions. I received the report 3 working days after the inspection.

J
Verified
Jayant kumar
11 May 2026

Great communications, professional service Top notch

"I recently instructed this company for a Level 3 Survey and couldn’t be happier with the service. From the start, the surveyor was incredibly helpful and responsive, answering all my emails and questions promptly. What really stood out was his willingness to listen; he took note of the specific areas I was concerned about and made sure to focus on them during the inspection. The final report was thorough and gave me real peace of mind. I would highly recommend their services to anyone looking for a professional and attentive surveyor."

J
Verified
Jo Walmsley
11 May 2026

Good service

Good service, efficient, slightly impersonal and did the job.

S
Verified
Stephanie Croucher
10 May 2026

Really quick at doing our homebuyers…

Really quick at doing our homebuyers report. Service really easy to use.

E
Verified
Ellie Nesbitt
10 May 2026

Would definitely recommend

With the stress of buying our first house and nothing going smoothly, when it came to organising a survey we were worried it was going to be just as stressful. I really can’t recommend McCallums Propertry Surveying enough, it all went so smoothly and we got an appointment so quick!! We were shocked! We were provided with a very detailed report within 2 days of the survey being carried out. If you are wondering what company to use for your survey I would definitely go with McCallums Propertry Surveying!

L
Verified
Lauren
10 May 2026

Great service & fantastic price

Keith who completed our survey was really thorough and helpful with answering questions we had. Would recommend to anyone! Price was also the best we could find in our area for a level 2 survey!

K
Verified
Katie Hanson
9 May 2026

Very efficient and prompt service, feedback was easy to interpret. Highly recommend!

McCallums were one of the most reasonably priced surveyors in the area. Communication was prompt, the survey was scheduled quickly after payment was made and the report was sent out in less than 2 days. The report was very clear and easy to understand, even for a first time buyer! I would highly recommend McCallums for property surveys in the Norfolk area.

E
Verified
Emily Smalley
8 May 2026

Good communication

Good communication, prompt booking of survey

N
Verified
Naomi Clarke
8 May 2026

Very easy to book

Very easy to book, great communication throughout. Would happily use again

V
Verified
victoria pritchard
8 May 2026

Excellent service and highly detailed survey

I wanted to take the opportunity to thank the team for the excellent service provided. I’m currently in the process of selling our property and purchasing a new one, so one of your team members carried out an inspection at my home. He recommended your company and gave me the details to follow up, which I’m very glad he did. From start to finish, the whole process was extremely straightforward. The team were attentive, responsive, and helpful throughout. The survey was completed as agreed and returned in under a week, which was very impressive. The quality of the survey itself was outstanding. The level of detail, along with the clear explanations of any issues, has been incredibly useful. Thanks to this, we’ve been able to investigate specific areas further and are now in a position to potentially negotiate on the property price, something we wouldn’t have considered without this insight. The detailed images and thorough write-ups were particularly helpful. A roofing specialist we contacted advised that they didn’t even need to carry out their own inspection, as the report provided enough detail (especially regarding the roof and chimney) for them to give an immediate quote. Overall, I’m extremely impressed with the care, professionalism, and attention to detail shown throughout. We are now moving forward with confidence, knowing we have a much clearer understanding of the property. Highly recommended—thank you again!

Page 1 of 2 · 16 5-star reviews

McCallums Property Surveying — Review Summary

Based on 20 verified customer reviews, McCallums Property Surveying holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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