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ExcellentShopping & Fashion

McCallums Property Surveying

mccallums.uk
4.8

20 reviews

80%
5-star
95%
Positive
0%
1-star
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ReviewTerminal Summary

McCallums Property Surveying delivers strong value and efficient service with consistently positive feedback, though occasional quality control issues and communication gaps have affected some customer experiences.

What customers love

  • Competitive pricing and seasonal discounts, often significantly cheaper than competitors
  • Fast turnaround times for surveys and reports (typically 1-3 days)
  • Responsive communication and easy online booking/portal system

Common concerns

  • Factual errors in initial reports (e.g., undisclosed chimney removal), requiring customer follow-up to correct
  • Phone communication difficulties and occasional service delays when customers don't chase follow-ups

Customers mention

Price/valueSpeed/efficiencyCommunicationReport qualityOnline portal
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Showing 20 reviews
K
Verified
Katie Hanson
9 May 2026

Very efficient and prompt service, feedback was easy to interpret. Highly recommend!

McCallums were one of the most reasonably priced surveyors in the area. Communication was prompt, the survey was scheduled quickly after payment was made and the report was sent out in less than 2 days. The report was very clear and easy to understand, even for a first time buyer! I would highly recommend McCallums for property surveys in the Norfolk area.

E
Verified
Emily Smalley
8 May 2026

Good communication

Good communication, prompt booking of survey

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Verified
Naomi Clarke
8 May 2026

Very easy to book

Very easy to book, great communication throughout. Would happily use again

V
Verified
victoria pritchard
8 May 2026

Excellent service and highly detailed survey

I wanted to take the opportunity to thank the team for the excellent service provided. I’m currently in the process of selling our property and purchasing a new one, so one of your team members carried out an inspection at my home. He recommended your company and gave me the details to follow up, which I’m very glad he did. From start to finish, the whole process was extremely straightforward. The team were attentive, responsive, and helpful throughout. The survey was completed as agreed and returned in under a week, which was very impressive. The quality of the survey itself was outstanding. The level of detail, along with the clear explanations of any issues, has been incredibly useful. Thanks to this, we’ve been able to investigate specific areas further and are now in a position to potentially negotiate on the property price, something we wouldn’t have considered without this insight. The detailed images and thorough write-ups were particularly helpful. A roofing specialist we contacted advised that they didn’t even need to carry out their own inspection, as the report provided enough detail (especially regarding the roof and chimney) for them to give an immediate quote. Overall, I’m extremely impressed with the care, professionalism, and attention to detail shown throughout. We are now moving forward with confidence, knowing we have a much clearer understanding of the property. Highly recommended—thank you again!

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Verified
Emma Alnejoly
7 May 2026

Second time using McCallums…

This was my second time using McCallums Property Surveyors, and once again, really helpful, prompt replies, super competitively priced, and a very easy to use portal which shows the progress of the survey. This second survey we had seemed to be in less detail than the first one, but .. we walked away from the 1st house thanks to the survey McCallums did for us, so I do believe this second house has less issues so perhaps why less detailed. Using this survey we managed to knock £500 off the agreed price, which is really helpful. I would 100% use McCallums again in the future!

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McCallums Property Surveying — Review Summary

Based on 20 verified customer reviews, McCallums Property Surveying holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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