Mediation First delivers a consistently professional and empathetic service with highly trained mediators, reflected in the 4.5/5 rating, though a small number of clients experienced communication failures and concerns about impartiality.
What customers love
Common concerns
Customers mention
Very supportive and they listened with no judgement. Thank you for this.
Communication was very good and I understood everything clearly. I felt relaxed and able to talk freely about what has happened.
Very helpful
Feeling relaxed with the person I was talk with and having everything explained well and in detail to me about everything what could be done and how etc.
The service given was excellent.
The agent was polite and pleasant to speak to. She showed empathy. I felt my voice was heard. Overall, the service was very good.
Georgina was really helpful and informative.
Simple, fast, effecient - friendly. Professional.
I just had a great phone call from this person that has given me lots of reassurance on my situation, I am very happy with the outcome.
A hard process to navigate, but Jules was fantastic and very professional and allowed us time to consider all options available.
Very supportive service, with empathy to my situation making the process easier than expected
Great service, happy with how it was level of professionalism
Thank you very much . Very good
Absolutely fantastic to hear someone who is so professional at her job
Amazing experience with will Stewart today. Great advice with great knowledge. Such an easy process with this company from start to finish, when facing another hurdle in finalising divorce issues. Many thanks. What a great team. Highly recommend!
Based on 40 verified customer reviews, Mediation First holds an average rating of 4.5 out of 5 — rated Great on ReviewTerminal. 88% of customers gave 4 or 5 stars.