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Mediation First Reviews

mediationfirst.co.uk
4.5

40 reviews

80%
5-star
88%
Positive
10%
1-star
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ReviewTerminal Summary

Mediation First delivers a consistently professional and empathetic service with highly trained mediators, reflected in the 4.5/5 rating, though a small number of clients experienced communication failures and concerns about impartiality.

What customers love

  • Mediators are knowledgeable, professional, and create a safe environment where clients feel heard and understood without judgment
  • Quick appointment booking and fast service delivery, with efficiency in scheduling and responsiveness
  • Clear explanations of mediation processes and procedures, helping clients understand next steps and realistic expectations

Common concerns

  • Communication breakdowns in some cases, including clients having to repeat themselves and experiencing misunderstandings
  • Inconsistent follow-up and responsiveness, with at least one client reporting lack of communication and delayed certificate delivery requiring multiple follow-up calls
  • Concerns about mediator impartiality and perceived bias on specific legal topics such as prenuptial agreements

Customers mention

professional mediatorsfeeling heard and listened toclear communicationdivorce mediationfast serviceempathy and support
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Showing 3 4-star reviews
L
Verified
Lisa Penfold
4 May 2026

Clear guidance

Clear guidance, good communication, emphatic but independent.

J
Verified
Jackie Jones
7 April 2026

Mixed experience

My experience of meditation service was quite mixed. I didnt really feel they were listening to what I was saying, had to repeat myself and communication could of been better as their were several misunderstanding but we got there in the end.

A
Verified
Allie45
2 April 2026

Excellent and very informative.

This experience was very good as Jules Sampson gave excellent advice.

Frequently asked questions about Mediation First

Is Mediation First trustworthy?

Mediation First is rated 4.5 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 88% of customers gave 4 or 5 stars.

What is Mediation First's rating?

Mediation First has an average rating of 4.5 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Mediation First have?

Mediation First has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Mediation First — Review Summary

Based on 40 verified customer reviews, Mediation First holds an average rating of 4.5 out of 5 — rated Great on ReviewTerminal. 88% of customers gave 4 or 5 stars.

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