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ExcellentShopping & Fashion

Memorialslab

memorialslab.com
4.5

17 reviews

88%
5-star
88%
Positive
12%
1-star
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ReviewTerminal Summary

MemorialsLab delivers exceptional quality pet and personal memorials with outstanding customer service, though occasional quality control issues with smaller product sizes have disappointed some customers.

What customers love

  • Fast turnaround from order to delivery, often within 5-14 days with proof approval
  • Attentive customer service and proactive communication, particularly from staff member Vanessa
  • High-quality engraving and craftsmanship with excellent packaging protection

Common concerns

  • Small product sizes (6x6) may have pixelated or blurry image quality with limited resolution

Customers mention

pet memorialsgranite/stone engravingcustomer servicedelivery speedimage quality
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Showing 17 reviews
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Verified
Liane Barrette
21 August 2023

Beautiful product, excellent service

I purchased a plaque for the grave of my dog Monty on thursday night, i was sent a proof in my email at 6 am friday morning to confirm. I received the plaque the following thursday! It was beautiful, extremely well packaged. I couldnt be happier with the product or service from memorialslab.com.

S
Verified
SilverEagle
15 January 2023

The go-to company for pet memorials

When I wanted a memorial marker for my dog's gravesite, I found Memorials Lab on the 'net and placed an online order from their wide variety of products. This family-owned company is very friendly and easy to work with. My order was accepted, shipped and received much more quickly than I expected, less than a week. When it arrived, it was well packed for shipment. The product is absolutely beautiful and well made. I most highly recommend this company!

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Memorialslab — Review Summary

Based on 17 verified customer reviews, Memorialslab holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.

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