Michael Jones Jeweller delivers exceptional customer experiences with a perfect 5.0/5 rating, consistently praised for knowledgeable staff, high-quality products, and attentive service across multiple locations.
What customers love
Customers mention
Smooth transition, prompt delivery and well wrapped and presented.
Great service from Owen in the Banbury store for a purchase of a watch. Very knowledgeable and professional. Hope to be visiting again soon.
Service is excellent
Beautiful gem charm and amazing packaging made it feel very special. Dispatched and delivered quickly, worthy of the 5* wholeheartedly recommend.
Excellent service, and really prompt delivery the jewellery was lovely, and well packaged. Many thanks
Longines Hydroconquest April 2026 received quickly on the day I requested.
I have purchased my rolex submariner yesterday from Simon who was outstanding in his approach to my needs,he was patient in dealing with my request for the purchase of my 2 watches and my purchase of my submariner,I have to say what friendly and welcoming people they are unlike the other rolex dealer in Oxford,I would highly recommend michael jones and a big special thank you to Simon
My son and I had a lovely experience at Michael Jones in Gold Street and were looked after by Luke on both occasions. We didn't feel rushed at all and as a high end retailer the experience didn't disappoint. Luke ensured that we felt looked after and gave good advice.
Quality product Package well Arrived in good time
Team were extremely friendly, knowledgeable and were able to answer all of our questions to the highest degree..
Excellant service from staff
Great personal service for a great watch.
I recently purchased a couple of watches from this jewellers and the whole experience was excellent from start to finish. The service was professional, friendly, and genuinely helpful without ever feeling pushy. A special mention to Mark, who went above and beyond to make sure everything was perfect. His knowledge, patience, and attention to detail really stood out, and he made the whole process smooth and enjoyable. It’s rare to come across service like this these days, and I wouldn’t hesitate to recommend them to anyone looking for quality pieces and outstanding customer care.
I was back in Banbury just to pick up something that Natasha had to correct for me . The offer was made to either post it or to deliver it in person to me as I am recovering from knee surgery , talk about a first class service!!!! And nothing being too much trouble!!!! I decided to go in to the showroom in person to collect it myself and yet again I could not of had a more pleasant visit. I am always so well looked after and made to feel so welcome,it really is like being with old friends or family! Natasha and all the team at Banbury are so thoughtful friendly and helpful. I honestly can not imagine ever going to another jewellers and would not want to as the whole business is a breath of fresh air . I can not say it enough but thank you Natasha and thank you to all the rest of the team there, you are all amazing and a credit to Michael Jones . I look forward to seeing you all soon I hope !.
Very knowledgeable and friendly staff as well as a well laid out and comfortable shop
Based on 20 verified customer reviews, Michael Jones Jeweller holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.