Moveli delivers exceptional personal service with a 4.9/5 rating, though one customer reported poor communication and misaligned interests under a founding partner.
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Customers mention
My wonderful estate agent was Stephen Codner. I was very sceptical of estate agents when I put my east London flat on the market. However I was sweetly surprised working with Stephen. He was knowledgeable, kept me up to date, explained processes and chased solicitors on my behalf. He literally went above and beyond and he really did deliver on all the promises made. Stephen communicated with me every step of the way. Even on a Sunday! He called or messaged back at his earliest convenience and it was always timely. I am so grateful to have had his support while on this journey.
We instructed Paul (a founding partner at Moveli) to sell our property in South West London. We were sold on the promise of a personalised, bespoke service that high-street agents couldn't match. In reality, the experience was the complete opposite. We constantly had to chase Paul for updates; it felt like we were project managing him rather than the other way around. He was difficult to contact and, concerningly, often seemed to be acting in the interest of our buyers rather than us, his clients. In the UK market, sales progression is vital, and this is where the service failed completely. The buyers pulled out two weeks before Christmas and six weeks before completion totally without warning. We suspect they were having similar communication issues, and we were shocked that Paul had absolutely no finger on the pulse to see this coming. This eventually caused our chain to collapse and our sellers to withdraw, leaving us out of pocket and having to start the sale and purchase process all over again. I strongly advise SW London sellers to avoid
Philip Knight was my agent and I'm very lucky he was. It was at times a tricky sale but Philip's fantastic advice and communication throughout the process got us over the line with all parties smiling. He really is a professional who's knowledge and experience make all the difference. Very highly recommended!
I was fortunate to deal with Mr Philip Knight of Moveli estate agents in Redhill when moving house locally. My partner and l found Philip to be helpful, friendly and responsive during the whole of move. We were very impressed by Philip’s service and his professionalism and would not hesitate to recommend him
Philip Knight at Moveli, was fantastic, professional, calm, knowledgeable and made the sale of property happen in difficult circumstances - thank you Philip
We sold our house with the help of Moveli. Kikku was very proactive and engaging from start to finish. We completed in a short period, and the sale was mostly hassle free. I would recommend Moveli and Kikku to future sellers.
Philip Knight made everything incredibly easy for our purchase, he liaised with the seller quickly, arranged viewings, and kept things moving all the way to completion without any surprises. Couldn't hope for an easier experience.
Movelli was our saving grace in enabling the sale of our apartment in Wandsworth. I can honestly say, we’ve tried many household named agents on the high-street over past 15 years and none offered the one on one service that Movelli have. Communication for us is absolutely key. This was handled magnificently well, with respect and understanding.
Caroline is so far the best agent we have worked with. She is very nice, her professional approach helped us rent a house quickly and without the stress. She was very helpful through the entire process, always patiently answered all of our questions and explained everything we didn't understand. We will definitely recommend Caroline and Moveli for everyone who is looking to rent a house.
Caroline was very helpful, flexible and went above and beyond to make sure everything was completed on time.
Based on 40 verified customer reviews, Moveli holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.