My Best Friends Wardrobe delivers high-quality knitwear and jeans with excellent packaging and delivery, but is severely undermined by inconsistent and dismissive customer service that refuses accountability for defective items.
What customers love
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Customer sevice
Saw you at soc Tuesday.. lovely ladies. Very friendly and very helpful x
Fantastic company and fantastic clothes
Love everything I’ve ever bought from this little company. Quality products that’s look and feel fabulous. Always quick service too.
Love my jeans. Really soft and comfortable
I am delighted with my first order and absolutely love my charcoal grey Charli cardigan which looks perfect with jeans - really feminine and stylish - and have now ordered it in the red too! Efficient dispatch, excellent customer service and quality item.
So pleased with my Bonnie jumper,it’s so soft and the mushroom colour is beautiful.I will definitely be ordering again from MBFW.
I love the Cobham shop. It’s relaxed but organised and not pretentious and the staff are helpful but not pushy. I adore the toxic jeans- they are great value and the quality is great. The knitwear is really lovely.
At 5’3” I was worried I was going to be disappointed with the Donna mid wash jeans ….I was wrong! The softest most flattering and comfortable jeans I have ever owned certainly going to purchase in another colour. I love them!
Really easy to order. Clothes are lovely. Easy tobreturn
Another lovely purchase from MBFW. Quick delivery and fabulous jeans. Thank you ❤️
Helpful staff helping me order on Line always a pleasure to go into the shop in Cobham
Amazing customer service got straight back to me regarding stock. Speedy delivery and beautiful jumpers on my 3rd one! 🩷
I have so many of these lovely long cardigans. They are really easy, go with anything and beautiful. Great quality, beautiful colours and like everything from this shop, can’t fault it
My first purchase from MBFW - the jumpers I bought are fabulous quality and love the colours. I have had so many comments when wearing them too 🥰
Based on 40 verified customer reviews, My Best Friends Wardrobe holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.