My Best Friends Wardrobe delivers high-quality knitwear and jeans with excellent packaging and delivery, but is severely undermined by inconsistent and dismissive customer service that refuses accountability for defective items.
What customers love
Common concerns
Customers mention
I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a particularly successful winter haul of gorgeous jumpers which would retail for double elsewhere.
Affordable and good quality
Great quality knitwear beautifully wrapped and packaged. Fabulous coated jeans too!
Lovely cardi! Great packaging and came relatively quickly!!
Quality good delivery good so all great
My order arrived I great condition due to the care it was packed with. Such a shame they shut down their shop in marlow, however, I am glad you can order online. Love the clothes.
I purchased one of the Star Skirts in black along with an alpaca mix jumper. Both are gorgeous. The skirt is absolutely stunning, very expensive but I feel worth it, I’m a small size 12 and purchased Medium and it fits great with room to spare.
Arrived quickly. Cardigan just as pictured, great quality.
Great company, both ladies are so friendly and knowledgeable about their stock. The jumpers I bought are really good quality, great fit and super comfy. Would definitely recommend.
Having already purchased items in store I was happy to buy online with confidence.
Very fast efficient service
The person I spoke with was really helpful and sorted out the problem I was having trying to buy on linr
I bought the red Charli cardigan. It arrived beautifully packaged and very quickly. This cardigan is exactly what I was looking for, it is soft, pure luxury and just gorgeous. Well worth the money. Buy cheap by twice is what I say.
Love the brand, love the products!
The most beautiful clothes at affordable prices with the best customer service thank you girls for such an enjoyable experience at the spirit of Christmas x
Based on 40 verified customer reviews, My Best Friends Wardrobe holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.