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GreatSports

Myprotein

myprotein.com
4.1

47 reviews

68%
5-star
77%
Positive
15%
1-star
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ReviewTerminal Summary

MyProtein delivers strong product quality and fast shipping that satisfy most customers, but faces recurring issues with customer service responsiveness, delivery failures, and sizing inconsistencies that prevent a higher rating than 4.1/5.

What customers love

  • Fast and reliable delivery (next-day or 2-day shipping frequently mentioned)
  • High-quality products with good taste and mixability, especially protein powders
  • Competitive pricing and frequent sales/discounts

Common concerns

  • Poor customer service: long wait times, unresponsive bots, difficulty reaching humans, slow resolution processes
  • Delivery failures: items not arriving, damaged boxes, wrong addresses, items left outside in bad weather
  • Sizing issues on apparel: XL runs too small, quality is good but sizing chart unrealistic
  • Refund and order tracking problems: missing refunds, no record of purchases, lack of follow-up communication

Customers mention

delivery speedproduct qualitypricingcustomer servicesizingorder fulfillment

Frequently mentioned

DeliveryProductsServiceQuickProductOrdered
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Showing 47 reviews
A
Verified
Aaron
21 May 2026

Good communication

Good communication. Outstanding one product but keeping kept in the loop. Products are good. Tasty. And enjoyable.

A
Verified
Andrew king
21 May 2026

Great product and service

Great product and service delivery was fast

K
Verified
Kyle
20 May 2026

Delivery late, damaged and missing

Delivery late. Box damaged and open when arrived. Missing product. Spent 1h20 on live chat with no resolution. Would not use again. I’ve asked for a complaint to be raised.

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Verified
Louise
20 May 2026

Ordered gym leggings and top sizing way off.

Ordered gym leggings and top, lovely quality however sizing absolutely ridiculous, I’d of sent back but it’s more hassle than it’s worth. Ordered XL being a size 14 and I’d be lucky if my size 10 friends can fit in them. Delivery was quick and as said quality was great but sizing way off. Currently in the drawer in hope my time in gym means one day they may fit. Wish fitness sellers would be more realistic with their sizing.

V
Verified
Val Dernley
20 May 2026

Love the products but do find the…

Love the products but do find the postage extremely expensive

M
Verified
MARK WANDLESS
20 May 2026

Quick and easy to order

Quick and easy to order, Fast delivery and the product is very good.

R
Verified
Raistrick
20 May 2026

Very difficult to get help with my…

Very difficult to get help with my order.

H
Verified
Holly Evans
20 May 2026

Great price

Great price, easy process and free gifts!

S
Verified
Seyar Nasimi
20 May 2026

“Just started using MyProtein Whey…

“Just started using MyProtein Whey Isolate. Mixes well with water, not too heavy on the stomach, and the flavour is smooth without being overly sweet. Good option if you’re trying to increase protein intake for gym and fat loss. I usually take one scoop after workout.

M
Verified
michael maker
20 May 2026

Great delivery time

Great delivery time. Was very quick. Protein is very nice flavours , go great in my over night oats. Mixes really well no lumps, taste isn't over or under powered. Great protein and creatine. Thumbs up 👍 from me

S
Verified
Sarah D
20 May 2026

Items never arrived

Items never arrived , was told I’ll get contacted for more help heard nothing yet

C
Verified
Chris Carr
20 May 2026

Great product

Great product, service and value for money.

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Verified
Connor d
20 May 2026

Courier delivered and left outside the…

Courier delivered and left outside the wrong address, took photo and marked as delivered.

N
Verified
Navin Jugdaohsingh
20 May 2026

Great prices & quick delivery

Great prices & quick delivery

A
Verified
Alexander Hemmings
20 May 2026

Ordered shorts in the sale

Ordered shorts in the sale. Really happy. Look great. Well made. Good price and super quick delivery. Great work as usual.

Page 1 of 4 · 47 reviews

Myprotein — Review Summary

Based on 47 verified customer reviews, Myprotein holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 77% of customers gave 4 or 5 stars.

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