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GreatSports

Myprotein

myprotein.com
4.1

47 reviews

68%
5-star
77%
Positive
15%
1-star
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ReviewTerminal Summary

MyProtein delivers strong product quality and fast shipping that satisfy most customers, but faces recurring issues with customer service responsiveness, delivery failures, and sizing inconsistencies that prevent a higher rating than 4.1/5.

What customers love

  • Fast and reliable delivery (next-day or 2-day shipping frequently mentioned)
  • High-quality products with good taste and mixability, especially protein powders
  • Competitive pricing and frequent sales/discounts

Common concerns

  • Poor customer service: long wait times, unresponsive bots, difficulty reaching humans, slow resolution processes
  • Delivery failures: items not arriving, damaged boxes, wrong addresses, items left outside in bad weather
  • Sizing issues on apparel: XL runs too small, quality is good but sizing chart unrealistic
  • Refund and order tracking problems: missing refunds, no record of purchases, lack of follow-up communication

Customers mention

delivery speedproduct qualitypricingcustomer servicesizingorder fulfillment
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Showing 47 reviews
M
Verified
Mr Mark Leck
19 May 2026

Delivery options are chosen with care

I timed my delivery to be when I got back from holiday and, without asking or confirming, I was given next day delivery which was then delivered when I was not in and the entire order got soaked, not to mention the trouble I had on holiday trying to talk to a person to complain that I didn't want next day delivery.

S
Verified
Suzie
19 May 2026

Speedy delivery

Outstanding as ever

R
Verified
Rosalindaschifano
19 May 2026

Amazing

Great products

B
Verified
Beric
19 May 2026

Really great products provided and…

Really great products provided and price matched equally well. One issue currently I am finding is that specific flavours of whey protein keep going out of stock and each month I need to keep updating my subscription to a new flavour. Previously I’ve missed my subscription to change as a result which is annoying. But overall, the products provided are absolutely superb!! Love MyProtein!!

M
Verified
Mrs ellen carter
18 May 2026

Great protien powder producks

Great protien powder producks, emails letting you know how your order was being prepared and then when to expect delivery. quick delivery 15% off was even better 👌

C
Verified
customer
18 May 2026

Perfect Budget-Friendly Performance Booster!

effective supplement to level up your training, this is it. The Myprotein Creatine Monohydrate Powder (100g) is the perfect entry-size or travel-friendly option for anyone serious about their fitness goals.

R
Verified
Rebecca Louise
18 May 2026

Shorts I got with my last order are…

Shorts I got with my last order are total thearing so not good really & for the price as well. An try telling about it not possible because AI is poor asked to speak to A Human but didn't get 1. So feedback is A NO from me.

Y
Verified
YNWA
18 May 2026

Oder came very quickly

Oder came very quickly, 2days.excellent service

M
Verified
MC
18 May 2026

Excellent

Easy to use app, ordering process and next day delivery!

R
Verified
Ryan
18 May 2026

Great Service

App is fantastic. A lot easier than the website and makes it easy to find what you need. Always good sales on and the prices beat other competitors. Mydemand delivery service is fantastic value too!

C
Verified
CHARLIE BUCKLEY
18 May 2026

Quality for cost

Good quality for the price paid

M
Verified
MR S
18 May 2026

Good company to order from

Good options in flavours, good choice of products. Delivered in prompt time.

M
Verified
MR MICHAEL M MCGUINNESS
18 May 2026

great value

great value quick delivery nice taste

V
Verified
Veronika
18 May 2026

Fast delivery

Fast delivery, happy with my purchase

J
Verified
Joe and thanks for your order
18 May 2026

Great products and easy to use app

Great products and easy to use app

Page 3 of 4 · 47 reviews

Myprotein — Review Summary

Based on 47 verified customer reviews, Myprotein holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 77% of customers gave 4 or 5 stars.

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