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GreatSports

Myprotein

myprotein.com
4.1

47 reviews

68%
5-star
77%
Positive
15%
1-star
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ReviewTerminal Summary

MyProtein delivers strong product quality and fast shipping that satisfy most customers, but faces recurring issues with customer service responsiveness, delivery failures, and sizing inconsistencies that prevent a higher rating than 4.1/5.

What customers love

  • Fast and reliable delivery (next-day or 2-day shipping frequently mentioned)
  • High-quality products with good taste and mixability, especially protein powders
  • Competitive pricing and frequent sales/discounts

Common concerns

  • Poor customer service: long wait times, unresponsive bots, difficulty reaching humans, slow resolution processes
  • Delivery failures: items not arriving, damaged boxes, wrong addresses, items left outside in bad weather
  • Sizing issues on apparel: XL runs too small, quality is good but sizing chart unrealistic
  • Refund and order tracking problems: missing refunds, no record of purchases, lack of follow-up communication

Customers mention

delivery speedproduct qualitypricingcustomer servicesizingorder fulfillment
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Showing 1 3-star review
L
Verified
Louise
20 May 2026

Ordered gym leggings and top sizing way off.

Ordered gym leggings and top, lovely quality however sizing absolutely ridiculous, I’d of sent back but it’s more hassle than it’s worth. Ordered XL being a size 14 and I’d be lucky if my size 10 friends can fit in them. Delivery was quick and as said quality was great but sizing way off. Currently in the drawer in hope my time in gym means one day they may fit. Wish fitness sellers would be more realistic with their sizing.

Myprotein — Review Summary

Based on 47 verified customer reviews, Myprotein holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 77% of customers gave 4 or 5 stars.

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