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GreatSports

Myprotein

myprotein.com
4.1

47 reviews

68%
5-star
77%
Positive
15%
1-star
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ReviewTerminal Summary

MyProtein delivers strong product quality and fast shipping that satisfy most customers, but faces recurring issues with customer service responsiveness, delivery failures, and sizing inconsistencies that prevent a higher rating than 4.1/5.

What customers love

  • Fast and reliable delivery (next-day or 2-day shipping frequently mentioned)
  • High-quality products with good taste and mixability, especially protein powders
  • Competitive pricing and frequent sales/discounts

Common concerns

  • Poor customer service: long wait times, unresponsive bots, difficulty reaching humans, slow resolution processes
  • Delivery failures: items not arriving, damaged boxes, wrong addresses, items left outside in bad weather
  • Sizing issues on apparel: XL runs too small, quality is good but sizing chart unrealistic
  • Refund and order tracking problems: missing refunds, no record of purchases, lack of follow-up communication

Customers mention

delivery speedproduct qualitypricingcustomer servicesizingorder fulfillment
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Showing 4 4-star reviews
V
Verified
Val Dernley
20 May 2026

Love the products but do find the…

Love the products but do find the postage extremely expensive

I
Verified
Ian
19 May 2026

Purchase was fine it is just the ever…

Purchase was fine it is just the ever increasing cost of protein that concerns me. I doubt I will be ordering again.

B
Verified
Beric
19 May 2026

Really great products provided and…

Really great products provided and price matched equally well. One issue currently I am finding is that specific flavours of whey protein keep going out of stock and each month I need to keep updating my subscription to a new flavour. Previously I’ve missed my subscription to change as a result which is annoying. But overall, the products provided are absolutely superb!! Love MyProtein!!

C
Verified
CHARLIE BUCKLEY
18 May 2026

Quality for cost

Good quality for the price paid

Myprotein — Review Summary

Based on 47 verified customer reviews, Myprotein holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 77% of customers gave 4 or 5 stars.

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