Nationwide Renewables has a severely damaged reputation (2.7/5) due to critical failures in post-installation documentation, lack of required MCS certification, and poor customer service, though installation quality itself is sometimes praised.
What customers love
Common concerns
Customers mention
Finally! talk about how now someone took ownership of an issue thats been outstanding and sent an engineer out to fix it and now am up and running again, it was a network issue which could have been sorted by myself (which I know for future reference) engineer took 10 minutes thats all and I can now see my solar generation on my app
Despite waiting months for the paperwork, the new management team is much better than previous people we dealt with, although initially I was not happy but the 5 star review is acknowledgment of the work the company is putting in to put things right, hopefully it continues this way.
they kept me inform all the time
Fixed by switching on and off by the lady at nationwide renewables she was fabulous thank you
Did a lovely job of fitting solar panels. They were in and out in the day, leaving everything clean and tidy.GOOD JOB, THANKS TO EMMA FOR ALL HER HELP.
friendly and did what they said they would do
Good friendly helpful service. Sorted out all my queries and gave me the information I needed
Emma was very helpful and walked me through all the stages assisting when I needed help
Emma was really helpful and professional.
I had very good service
The customer service of Selma has been excellent. She's managed to sort out long standing issues, explaining next steps, and answering my many questions. It's so beneficial for me to have one point of contact, and I'm so grateful that it's Selma.
I spoke to Selma regarding the certificate and she was very professional, polite and very helpful.
Based on 40 verified customer reviews, Nationwide Renewables holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 43% of customers gave 4 or 5 stars.