NeoPro Cycling has a 1.4/5 rating primarily due to systematic failures in customer service, misleading sizing charts, and a restrictive return policy that only offers store credit instead of refunds.
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Customers mention
Bought 2 pairs of the bib shorts. Had to return them because they run small. The sizing chart didn't match up with the shorts. They wouldn't exchange, or refund, they only offer store credit. It took a month to send the bibs back, get store credit, and receive the larger pairs. The shorts fit oddly. The legs are almost over my knees, the straps seem rough compared to what I normally wear. I haven't worn them yet, but kind of wish they would have just refunded me. It's worth paying more for kits that fit. Plus this feedback was deleated once posted.
Let's be honest made in China not alot cheaper than quality brand like Castelli . On my second pair of bibs padding just OK . Jerseys good quality and well priced.
Based on 40 verified customer reviews, neoprocycling.com holds an average rating of 1.4 out of 5 — rated Bad on ReviewTerminal. 3% of customers gave 4 or 5 stars.