ReviewTerminal
Home/Shopping & Fashion/New England Family Insurance
N
ExcellentShopping & Fashion

New England Family Insurance

newenglandfamily.com
5.0

20 reviews

100%
5-star
100%
Positive
0%
1-star
Write a review
ReviewTerminal Summary

New England Family Insurance consistently delivers exceptional service with a perfect 5.0/5 rating, driven primarily by staff expertise in finding competitive rates and personalized customer support.

What customers love

  • Staff members (especially Angie Rivera) go above and beyond to find significantly lower insurance rates, with customers saving $376-$2,198
  • Professional, friendly, and patient customer service with detailed explanations of coverage and policy options
  • Fast, easy, and efficient onboarding process for new customers and policy changes

Customers mention

Cost savingsStaff professionalismCustomer service qualityInsurance ratesPersonalized attention

Frequently mentioned

InsuranceAngieProfessionalFamilyEnglandThank
Filter:
Sort:
Showing 20 reviews
O
Verified
Olvens lawrence Loge
18 May 2026

the customer service is awesome

the customer service is awesome, and Angie helped me fully with my case. I don't regret to contact them...

Y
Verified
Yohanna
12 May 2026

I loved the expirience that I had with…

I loved the expirience that I had with the team.

C
Verified
Cynthia DeAlmeida
11 May 2026

Quick and easy !

Quick and easy !! Angie helped me and she was extremely attentive and very polite

L
Verified
Latrell Soe
7 May 2026

My experience at New England Family…

My experience at New England Family insurance was great! Angie helped me get going fast and easy as a 1st time driver. Very helpful very polite, I highly recommend!

P
Verified
Paul Pilkington
6 May 2026

Insurance done right!

Im a new customer here and I already love it. Angie set me up with home and auto insurance and saved me a lot of money. Angie is very professional and personable and I have no doubt I made the right choice. Only wish I came here soon AR

P
Verified
Portuguese Jewelry
4 May 2026

Recognition to Fabiana,

Company with very competent staff, with special recognition to Fabiana. Always friendly, professional, and ready to help. She makes sure to find the right product for our needs and at the best price. Highly recommended!

J
Verified
JONATHAN SOUSA
4 May 2026

Mr. Jonathan Sousa

Ms. Angie Rivera is amazing person and a very good professional. Helped me get new car insurance and shipped around for the very lowest. Definitely great place to shop around. A.R.

C
Verified
Crystal R.
2 May 2026

We are AMAZED!

My husband and I were amazed at what Angie Rivera did for us! After Mapfre raised our insurance premium to $4100 annually, my husband and I reached out to various insurance companies to try and find a cheaper rate. Angie was the only one who returned our call and email and told us she'd try to help us. Angie did more than try. She found us an insurance policy with the EXACT same coverage for $1800!!! Angie saved us more money than we had anticipated and we couldn't be happier. AR

V
Verified
Viviana Artache
1 May 2026

I went to New England Family Insurance…

I went to New England Family Insurance for my car’s insurance and is the best choice I made it. I see and talk to Angie Rivera so kind and sweet she go over everything with me show me what I really need for me and my family explain everything with so much patience and love, I love her personality and attitude THANK YOU… AR ❤️

J
Verified
John Frias
1 May 2026

Angie thank you I’m very satisfied by…

Angie thank you I’m very satisfied by your services ,you saved me $2,198 from my prior policy very happy

L
Verified
Luis hernandez
25 April 2026

More affordable renewal

Very satisfied with new england family insurance. Thais was very friendly and professional. She explained me all my coverage and helped me save $376 on my renewal for my commercial auto insurance.

R
Verified
Robert Cabral
24 April 2026

She was very helpful and very friendly…

She was very helpful and very friendly made our experience easy and quick ..thank you Thais

J
Verified
Jhonatan Velasquez
21 April 2026

Angie Rivera was professional helped me…

Angie Rivera was professional helped me get through my process quick also went out her way to helped me with things I needed it.

M
Verified
Marcia
5 April 2026

Bruna

I had the pleasure of working with Bruna, who was extremely polite and attentive. She helped me with a property insurance claim, and was very kind.

S
Verified
Sebastiao Dasilva
2 April 2026

Did my insurance with Fran and highly…

Did my insurance with Fran and highly recommend great experience from beginning to end.

Page 1 of 2 · 20 reviews

New England Family Insurance — Review Summary

Based on 20 verified customer reviews, New England Family Insurance holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →