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New England Family Insurance

newenglandfamily.com
5.0

20 reviews

100%
5-star
100%
Positive
0%
1-star
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ReviewTerminal Summary

New England Family Insurance consistently delivers exceptional service with a perfect 5.0/5 rating, driven primarily by staff expertise in finding competitive rates and personalized customer support.

What customers love

  • Staff members (especially Angie Rivera) go above and beyond to find significantly lower insurance rates, with customers saving $376-$2,198
  • Professional, friendly, and patient customer service with detailed explanations of coverage and policy options
  • Fast, easy, and efficient onboarding process for new customers and policy changes

Customers mention

Cost savingsStaff professionalismCustomer service qualityInsurance ratesPersonalized attention
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Showing 20 5-star reviews
C
Verified
Consumer
1 April 2026

Only 5 Stars?

Only 5 Stars? I work with them since I bought my first rental properties and I’ll never locked back. Fran is an excellent negotiator, responsible and professional. My last experience was a week ago when the bank asked for an insurance at last minute, compromising my schedule to close the deal. Fran absolutely crushed my expectations and did a miracle that we needed. Thank you for all your efforts to help me when I needed the most. I hope my business can grow more, so I can continue add more policies to my account. Thank you Fran. You were my March/26 super-hero!

G
Verified
Guilherme Bortolaci
26 March 2026

I had a great service with Décio

I had a great service with Décio. He helped me out guiding me trout the whole process. Thanks you Décio.

A
Verified
A. W
26 March 2026

Thanks Decio

I had a problem with my rental insurance payment and Decio from New England Family insurance helped me and he was very helpful, polite, professional and patient he went above and beyond to help me and not only did he fix my situation but he was able to calm me down and help me understand how the payment process works for my insurance company so Thanks DECIO

A
Verified
Arthur Giorgi
23 March 2026

Fran is a professional who everybody is…

Fran is a professional who everybody is looking for when you want quickly solutions about insurance. I recommend for everybody

J
Verified
Jessmanuel Ortiz
20 March 2026

Very happy and satisfied with the work…

Very happy and satisfied with the work of Angie she’s definitely done more than I had anticipated 10/10

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New England Family Insurance — Review Summary

Based on 20 verified customer reviews, New England Family Insurance holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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