Nike is experiencing severe customer dissatisfaction (1.8/5 rating) driven by widespread product quality failures, chronic shipping and fulfillment errors, and unresponsive customer service that frequently denies warranty claims.
What customers love
Common concerns
Customers mention
Slow delivery, poor quality, difficult returns, and poor customer support. I've ordered three times and always had problems. I won't be ordering again.
I often receive clothes that are the wrong size from the order. There are a lot of defective items, it's very difficult to return the goods, and customer support takes a long time to respond and is of no help.
The quality has become simply terrible, unwearable. The threads are sticking out, the glue is sticking out, two months and then you have to throw it away. And then the bra keeps coming back and I have to return it. And yes, the price has gone up a bit for this quality.
Based on 17 verified customer reviews, Nike holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 12% of customers gave 4 or 5 stars.