Norm Invest delivers exceptional customer service and an intuitive platform that resonates with most users, though some investors were unprepared for market volatility even in low-risk portfolios.
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I have been investing with Nord Investments for 2 years now and I couldn't be happier with the service they provide. They are also quick to help me every time I call or message them regarding my portfolio.
It is completely not what I expected. Alright, you might think times are not good right now for investments, markets go up and down, there is risk etc. I agree, I get all that. BUT isn't the whole point to let your money be invested by something NORD because they should be more clever than the rest of the herd?? They send some calming messages like "keep in mind that this is only temporary, remember about long term goal". Well if all you can do is make money when times are good and lose money when times are bad then pfft I can do that myself without any stock market experience! I set up an almost lowest risk portfolio and in three weeks they lost almost 7%. That's insane. I never expected that to be this quick and yes I expected there may be a loss, but come on, on lowest risk I expected 1-2%, not 7! And maybe after like a year and not in three weeks... You read this and go "yeah he invested and lost so he's bitter now, but that's the risk buddy". I am aware of that, but still I will stubbornly think that NORD should be smarter and capable to go against the odds, because otherwise what is the point of trusting them if they can do same as you who is not a stock broker or whatever. If anything they may be marketing experts, but that's not what I was hoping for. We had a chat and now I understand more. I was right to say that it wasn't what I expected, but I was wrong to have these type of expectation in the first place. What I imagined is simply not what NORD is doing. They are following the market, so if it goes down or up, so does your portfolio. However, they explain it is the best strategy in the long run. So, eventually my portfolio may go back up, but still it caught me off guard to lose 8% in one month on very low risk investment. I keep the original review above so you can kind of get the full picture of what I think about my experience.
Fantastisk kundeservice, som altid - down to earth, efficient, and one gets the feeling that Nord.investment has one's back.
App could be in English, but other than that just works. It is the first investment company, that I have got proactive customer contact.
Nord Investments er et godt sted at investere, og supporten er helt i top!
Based on 20 verified customer reviews, Norm Invest holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.