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Northgate Vehicle Hire Reviews

northgatevehiclehire.co.uk
4.8

20 reviews

95%
5-star
95%
Positive
5%
1-star
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ReviewTerminal Summary

Northgate Vehicle Hire delivers consistently excellent service across most locations with a 4.8/5 rating, though the Coventry branch significantly underperforms compared to peers like Cannock and Hoddesdon.

What customers love

  • Staff professionalism and helpfulness - staff members consistently named and praised for going above and beyond
  • Fast turnaround times on vehicle repairs, servicing, and MOTs
  • Reliable fleet quality and long-term customer retention through attentive care

Common concerns

  • Coventry branch failed to provide replacement vehicle or timely repair during emergency breakdown, with poor customer service and abandoned customer in waiting area

Customers mention

Staff helpfulnessQuick turnaroundVehicle qualityCustomer serviceBranch inconsistency
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Showing 19 5-star reviews
C
Verified
Carl
14 May 2026

Carole sheena on the desk always…

Carole sheena on the desk always welcoming and lucan and the techs are great great service and great team and biscuits too!

J
Verified
Jude Barbour
14 May 2026

Fantastic service from the staff at the…

Fantastic service from the staff at the branch. Very helpful in sorting all bookings out at helpful times.

N
Verified
Nathan Tilbury
14 May 2026

Very good quick service today!!!

Very good quick service today!!!

R
Verified
Robert
14 May 2026

Northgate Glasgow - Amber Ferguson

Brilliant Service from Northgate Glasgow - especially Amber who is most helpful , if we have any issues with a hire she responds immediately to resolve the issues with a vehicle swap over and arranges mobile appointments that are convenient for our offices - Keep up the good work Amber Thank You

Page 2 of 2 · 19 5-star reviews

Frequently asked questions about Northgate Vehicle Hire

Is Northgate Vehicle Hire trustworthy?

Northgate Vehicle Hire is rated 4.8 out of 5 from 20 verified customer reviews on ReviewTerminal — rated Excellent. 95% of customers gave 4 or 5 stars.

What is Northgate Vehicle Hire's rating?

Northgate Vehicle Hire has an average rating of 4.8 out of 5 based on 20 customer reviews on ReviewTerminal.

How many reviews does Northgate Vehicle Hire have?

Northgate Vehicle Hire has 20 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Northgate Vehicle Hire — Review Summary

Based on 20 verified customer reviews, Northgate Vehicle Hire holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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