Northgate Vehicle Hire delivers consistently excellent service across most locations with a 4.8/5 rating, though the Coventry branch significantly underperforms compared to peers like Cannock and Hoddesdon.
What customers love
Common concerns
Customers mention
Amazing service , Rita and Paul are amazing and very helpful and would recommend using northgate for any van or rental
Good experience Great turnaround Thanks to Eric and staff
Northgate Vehicle Hire deliveres a fantastic service, consistently providing high quality vehicles for our fleet. The team at Hoddesdon branch are incredibly helpful, friendly and always go above and beyond . Thank you 😊
Great customer service from Lewis. Very quick turn around with MOT and service.
Very professional. The staff member David was very helpful and professional.
Beautiful well Manored 😍 👌 courteous and polite peoples a true asset ,,, they shared their real trulife experiences with me as I sat in anticipation of gala bravo George ,a technician on a mission ,, ,, effaristoe ce gala ,endaxy wise n so practically knowledgeable beyond his years wata star 🌟 🤩 😀 ,,, to return from heater motor surgery like a neurologist,, un fluttered ,,,cucumber cool , to say , ees all done ees in the cat park ready 4u ,,,,schweeeeeetnesss ,,, and all was done ,, all working all clean n tidy ,,,,, best experience yet , thank you all, we'll done ,, see ya next time Cali nikta ,,,,,
Good service and very helpful
Great treatment from the Hire Desk Team in repairing my work van. Always great staff. Would bring my van back here again.
Nice helps man called David dropped the car off went through everything and made sure I was happy with everything before he left .
Been using this depot for 4/5 years. Great team at the front, great technicians. Look after our fleet very well and communication is 10/10 💐
I have just had my hire car delivered early by the team who were very helpful and the car is really nice. I’ve spoken a couple of times to the support team at Northgate because I needed to update a couple of things and they were fantastic. So friendly and helpful it makes such a nice change to deal with such helpful people. Thank you Northgate. Much appreciated.
Brilliant service. Can’t fault it from the beginning to the end when they dropped the hired car off to me.
Altin very polite looked after me very well got my vehicle fixed as soon as possible excellent service
Great service from Amanda and Chris as always.
Kayleigh Alison Sheridan and Hera great very hospitable
Based on 20 verified customer reviews, Northgate Vehicle Hire holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.