Nuamore delivers high-quality watches with exceptional customer service recovery, but is significantly hindered by a burdensome returns process that frustrates customers and contradicts its otherwise positive reputation.
What customers love
Common concerns
Customers mention
The whole experience was amazing. Easy ordering and was pleasantly surprised when I received my watch. I have purchased 4 watches in the last couple of months and the packaging of my Nuamore was exceptional compared to the other purchases I made. I'm a very happy customer.
Great quality of watches I’m very happy with my purchase. Thank you!
Excellent quick customer service.
Product was well advertised on social media thought i would take a look I purchased a gold watch and the service and product are amazing - I then decided to purchase another gold coast watch with bracelet as I have an employee retiring in July 26 and wanted something special for her. She will be over the moon with this
I ordered watch on Feb 10 and it arrived packaged securely on Feb 18. It's beautiful, just as in photos. I didn't order a fitting kit & took it to fast jewelry repair store in the mall who removed a few links for $10. Fits great, keeps great time and I love to wear it. I've had zero issues and am very happy with my watch. 🙂
I ordered incorrectly, and emailed customer service within minutes. The response time was immediate and they resolved the problem right away. Excellent customer service. I am excited to see my new watch.
Lovely watch, very happy. And delivered quickly! Thank you
Efficient, friendly and easy to deal with.
I’m a time piece -a-holic and quite picky in my choices!! When this one came, it quickly became my favorite (shhh, don't tell the others 🤣) because of its sleekness, beauty and simplicity. I’m already considering another piece from this brand!!
I really love my watch, it feels solid and yet comfortable and the materials used to make it look and feel so sturdy! The piece doesn’t feel flimsy or cheap looking!
I love my new Oceana watch in Gold. I like it so much I ordered a second. It's a good looking watch and I love pairing it with gold jewlery.
There was a problem with my original order. The Customer Service Department resolved the difficulty with such courtesy and professionalism. Thank you so much
Great careful and thoughtful customer service. Made very sure I was a satisfied customer. Cute watch too :)
Excellent customer service ⭐️
Beautiful , just as described
Based on 40 verified customer reviews, Nuamore holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 83% of customers gave 4 or 5 stars.