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GreatShopping & Fashion

Nuamore

nuamore.com
4.3

40 reviews

78%
5-star
83%
Positive
15%
1-star
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ReviewTerminal Summary

Nuamore delivers high-quality watches with exceptional customer service recovery, but is significantly hindered by a burdensome returns process that frustrates customers and contradicts its otherwise positive reputation.

What customers love

  • Responsive and generous customer service when issues arise (replacements, refunds, personalized support from staff like Karla)
  • High-quality watch products with elegant design, solid materials, and attractive presentation
  • Fast shipping and accurate tracking updates with beautiful gift packaging

Common concerns

  • Returns process is deliberately complex and costly (requires multiple emails, photo documentation, 6% restocking fee, return label fee, 2-week deadline vs. standard 30 days)
  • Forced upsells in cart (link removal kit cannot be removed), unfulfilled promises of dispatch with no accountability, and difficulty obtaining refunds

Customers mention

customer servicereturns processwatch qualityshipping and deliveryclasp and durability issues
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Showing 2 4-star reviews
M
Verified
Michelle Bailey Browning
17 May 2026

I really like the watch

I really like the watch. I just wish the face was larger. It appeared larger on some of the pictures. Overall, it’s very nice.

S
Verified
Srujana Tk
23 March 2026

Love the ear rings and bracelet, but

I loved the experience of shopping at Nuamore. I loved the 2 pairs of ear rings and bracelet. They look exactly like the pictures , luxurious and high quality. How ever the softwares necklace broke in 2 weeks, even the hook was not strong, when I open it, it didn’t close back.

Nuamore — Review Summary

Based on 40 verified customer reviews, Nuamore holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 83% of customers gave 4 or 5 stars.

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