Numa delivers a strong digital-first accommodation experience with excellent locations and modern amenities, though operational inconsistencies with access systems, maintenance issues, and customer service responsiveness create frustration for a vocal minority.
What customers love
Common concerns
Customers mention
Really nice apartament. Clean and modern. The bed was very comfortable and the WiFi was fast enough for us to be able to use the internet for watching movies at night.
Have never known or experienced Numa before and was very convenient way to check in and communicate. Similar to AirBnB but much better 😀
Very happy with Numa overall, great stays whether it’s a long weekend, business trip, or anything in between. Every stay has been well looked after and consistently very clean. The interior design strikes a nice balance between a homey feel and a few standout design pieces. Best stay at Numa Stark, Numa St.Paul in Munich!
Feels like my second. Honestly by now. All in all I must have spent 100 nights here in two years.
Comfortable rooms with great shower. King size bed. Great location. 2 minutes walk to Westbanhof u bhan. Prompt professional friendly informative on line support.
I’ve had a great overall experience with Numa. The concept is very convenient — everything is digital, from check-in to communication, which makes the whole stay smooth and flexible. The apartments are generally well-designed, clean, and functional, with a modern style that makes them feel comfortable for both short and longer stays. I also appreciated how responsive and helpful the support team is whenever something comes up. Of course, like any hospitality brand, there’s always room for improvement, but overall Numa delivers a reliable and efficient experience that fits very well with today’s way of traveling. I would definitely consider staying with them again.
Amazing stay
Second stay at Numa when visiting Berlin. If you don't need any reception assistance these places are perfect, clean, modern, great shower, all the kit you need and location is spot on. Will be back on my next trip to Berlin, spot on.
Easy to use the app. Great location, easy in an out. Clean rooms, great facilities.
Very comfortable stay, the cleaning us perfect, the locations is very good.
Really enjoyed our stay could not be easier
Super convenient location and room amenities
Great concept. Easy check in in advance, so i had no stress at arrival date. Gym was a nice plus!
I have stayed in many Numa hotels by now and I truly enjoy the digital concept. No queues, no waiting time, fully autonomous! A very nice feature specially when you arrive late at night and you just wanna go straight to bed!
Great location, easy to access, clean and tidy, always my first choice in any city where they are available :-) Keep up the great work!
Based on 40 verified customer reviews, numastays.com holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.