Numa delivers a strong digital-first accommodation experience with excellent locations and modern amenities, though operational inconsistencies with access systems, maintenance issues, and customer service responsiveness create frustration for a vocal minority.
What customers love
Common concerns
Customers mention
Cozy feeling with 5 start facilities!
Loud noisy party upstairs with women wearing heels above our bedrooms until I asked them to be quiet at 00:22. Early start next days, so not great. The noisy people were Numa clients & Numa have noise rules. They dealt with the problem quickly & well. Lots of plug sockets don’t work Otherwise a super stay Worth mentioning I Amsterdam cards aren’t valid for public transport in this area & that it’s a long 30 min walk from the centre with very few shops or restaurants in this area
Best hotel in Brighton central.
Always the best. Clean, well laid out, well priced.
Everything was amazing!!!
Very good hotel, good value, amazing location.
ales good 💯 😊😊😊 ... it's clean 🫧 and beautiful and safe.
Everything was excellent!
One of the most unique experiences we’ve ever had with Numa. Everything was excellent—from the sense of security provided by the access codes to the support service. Our experience began on April 6th at Numa Vienna Wood, where, after our room was canceled by them for technical reasons, we were given the opportunity to discover Numa Vienna Terra instead. They upgraded our room at no extra cost. An amazing experience overall. The apartment was beautiful, very clean, and we had access to supplies such as towels, toilet paper, and more. It was a truly unique experience unlike anything we’ve had before. Thank you for everything—we will definitely choose Numa again in the future.
Top location and accomodations! Every time I am using Numa when traveling!
Based on 40 verified customer reviews, numastays.com holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.