Numa delivers a strong digital-first accommodation experience with excellent locations and modern amenities, though operational inconsistencies with access systems, maintenance issues, and customer service responsiveness create frustration for a vocal minority.
What customers love
Common concerns
Customers mention
Loud noisy party upstairs with women wearing heels above our bedrooms until I asked them to be quiet at 00:22. Early start next days, so not great. The noisy people were Numa clients & Numa have noise rules. They dealt with the problem quickly & well. Lots of plug sockets don’t work Otherwise a super stay Worth mentioning I Amsterdam cards aren’t valid for public transport in this area & that it’s a long 30 min walk from the centre with very few shops or restaurants in this area
Based on 40 verified customer reviews, numastays.com holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.