Numa delivers a strong digital-first accommodation experience with excellent locations and modern amenities, though operational inconsistencies with access systems, maintenance issues, and customer service responsiveness create frustration for a vocal minority.
What customers love
Common concerns
Customers mention
Perfect room Perfect bed and shower. U have everything u need here
Perfect. Quiet place, quiet street. Entry to the building with the app, or with the pincode provided (works both for entry and for room entry). Room clean, bathroom equipped with body wash, shampoo, conditioner for bathtub and wirh liquid soap and lotion for washing hands. Toilet clean, bidet as well. High quality hairdryer. TV provides stations from (probably) Astra 19E, if you want local (Czech) tv broadcast, you need to select DTV from list of inputs (after power cycle defaults to SAT again, but that's ok. Personal safe. Unfortunately the fridge did not work (at least we couldn't find how to turn the cooling on) even if the light was on. Automatic light on the closet is nice. In foyer you can hire the umbrellas for 48 hour for small fee. We did not try the suggested breakfast La Mouka, we found even better Coffee Factory (which opens at 8:00) instead:) I asked for earlier arrival, they couldn't tell me the room will be ready earlier, but at the day of arrival it was ready three horus earlier. Perfect.
All good, perfect location
The Numa Camperio has an excellent location and good amenities. Our room was large and the layout was great.
Nice and clean. Nicely situated. I appreciate that the hotel makes a great effort to supply what you need on a daily basis. Like cutlery, glasses, a wasching maschine and a dryer etc etc. I'll come back again.
Nice place. Enjoyed our stay
As we were travelling by train it was a perfect place to stay in close proximity of everything. The transportation connection is really good with Tram station and Metro station just across the road. The digital check-in and passcode to access the property and the room is very convenient. The rooms were big enough and clean with a handy kitchen for budget travellers. We received a message saying there might be a disturbance due to the construction work going on in the building but we didn't hear any noise. Only one false fire alarm in the morning and we all have to evacuate. But it shows the fire exit system works 😄 I would look out for Numa hotel in next city breaks from now on.
Great location, really easy check in and check out as well as the access to the room. Room was everything we needed, clean and tidy and modern.
Close to the supermarket and bus stop, and consistent with all their offerings. This is my second stay at Numa’s, and I prefer staying here over hotels. I like their safety features.
At first, I was a bit nervous about going to a hotel without a reception. In the end, everything went very smoothly. Everything was perfectly arranged to make things simple. The remote communication was excellent. The location is extremely well situated. The room was perfect. I 100% recommend it.
We have a lovely stay in Numa Bloomsbury. The room was very comfortable, including the mattress. Communication via WhatsApp was very fluid when necessary, and the response was quick. Very good location.
Really nice apartament. Clean and modern. The bed was very comfortable and the WiFi was fast enough for us to be able to use the internet for watching movies at night.
Have never known or experienced Numa before and was very convenient way to check in and communicate. Similar to AirBnB but much better 😀
Very happy with Numa overall, great stays whether it’s a long weekend, business trip, or anything in between. Every stay has been well looked after and consistently very clean. The interior design strikes a nice balance between a homey feel and a few standout design pieces. Best stay at Numa Stark, Numa St.Paul in Munich!
Feels like my second. Honestly by now. All in all I must have spent 100 nights here in two years.
Based on 40 verified customer reviews, numastays.com holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.