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oxyaider.co.za

oxyaider.co.za
3.5

40 reviews

57%
5-star
63%
Positive
30%
1-star
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ReviewTerminal Summary

OxyAider delivers fast when orders process smoothly, but inconsistent communication and inventory management create significant frustration for many customers; the 3.5/5 rating reflects a polarized experience where satisfied repeat customers coexist with those facing delays, unresponsive support, and false stock claims.

What customers love

  • Fast delivery when orders are processed and items are in stock
  • Friendly staff and smooth ordering experience for successful transactions
  • Good product quality and accurate order fulfillment when completed

Common concerns

  • Poor communication and unresponsive customer service (email and phone ignored for extended periods)
  • False or unclear stock availability communicated at purchase, leading to unexpected delays and refund issues
  • Significant order processing delays (1-3+ weeks) that contradict stated 24-hour processing times, requiring customers to follow up proactively

Customers mention

communicationdelivery timestock availabilitycustomer service responsivenessprocessing delays
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Showing 40 reviews
L
Verified
Lexi Lines
16 February 2026

Long delivery time

Products are perfect but service delivery was terrible I waited extremely long for my order. Very disappointed as when you order medical supplies there is definitely a sense of urgency.

J
Verified
Johan De Jager
13 February 2026

Worst service ever!!

Worst service ever!!! Placed an order for items that was in stock on their website, no feedback for 10 days, I reached out to them when they THEN informed we that they dont have stock! I requested a refund and NOTHING further has happend! 15 days into this scam called Oxyaider!! USELESS!!

M
Verified
Marianne Maree
10 February 2026

Fast service

Fast service

R
Verified
Rosie Mitchell
27 January 2026

fast friendly service

fast friendly service

C
Verified
customer
28 December 2025

Great service! Thank you!

They sorted out my order I think the day before they closed and all was sorted! Thank you!

M
Verified
MOSES TONG
26 December 2025

Prompt order execution

I placed an order and within no time the goods were delivered fast and promptly during the busier days of festive season The staff is very friendly and assist very well with online ordering/payments The pricing is also good. I'll recommend this company to anyone

M
Verified
Mokgadi
20 December 2025

Fast delivery...

Fast delivery...

P
Verified
Phumelele Magwaza
16 December 2025

Very fast and professional service

Very fast and professional service

N
Verified
Nozihle Mothapa
5 December 2025

Parcel handle well

My delivery was smooth and received in good condition.

N
Verified
Neo Kobedi
28 November 2025

taking money were as the is no stock…

taking money were as the is no stock available and we have to wait long for refund

A
Verified
Anonymous
25 November 2025

You get exactly what you’ve been…

You get exactly what you’ve been promised.

M
Verified
Maria
21 November 2025

Fast and efficient service.

I ordered the product, immediately received a response and it was delivered soon after.

T
Verified
Tebelo Neo Mereko Mereko
21 November 2025

You guys gave me brown box with telling…

You guys gave me brown box with telling me as requested white box from the order. And yals delivery takes time and rescheduleds without informed

T
Verified
Thulisa Gwadiso
21 November 2025

The service was great

The service was great Even though at first things we shakey as i did not receive my order number But i wrote an email and everything was resolved and I got my products in time and i will be ordering soon again

K
Verified
Khumisho Setai
30 October 2025

Good day …

Good day … My experience is very bad with Oxyaider as it’s my first time doing Business with them . They lack communication and customer service . I paid for my order only today after struggling to get hold of them , they are telling me that some other items will be available after 4- 6 weeks . I’m honestly disappointed at them when I ask to speak to the Managers they are not available. To my surprise they indicated that all stick is available. I have been communicating with Adress and Eunice . Unfortunately I will never do business with them again .

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oxyaider.co.za — Review Summary

Based on 40 verified customer reviews, oxyaider.co.za holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.

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