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oxyaider.co.za

oxyaider.co.za
3.5

40 reviews

57%
5-star
63%
Positive
30%
1-star
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ReviewTerminal Summary

OxyAider delivers fast when orders process smoothly, but inconsistent communication and inventory management create significant frustration for many customers; the 3.5/5 rating reflects a polarized experience where satisfied repeat customers coexist with those facing delays, unresponsive support, and false stock claims.

What customers love

  • Fast delivery when orders are processed and items are in stock
  • Friendly staff and smooth ordering experience for successful transactions
  • Good product quality and accurate order fulfillment when completed

Common concerns

  • Poor communication and unresponsive customer service (email and phone ignored for extended periods)
  • False or unclear stock availability communicated at purchase, leading to unexpected delays and refund issues
  • Significant order processing delays (1-3+ weeks) that contradict stated 24-hour processing times, requiring customers to follow up proactively

Customers mention

communicationdelivery timestock availabilitycustomer service responsivenessprocessing delays
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Showing 23 5-star reviews
M
Verified
Marion
18 May 2026

I got what I needed

I got what I needed Mix up with paper work but once it was sorted out it happened quickly

D
Verified
Dominic Marsburg
18 May 2026

Constant updates on the progress of…

Constant updates on the progress of your order.

D
Verified
Daisy
28 April 2026

Delivery was quite fast

Delivery was quite fast

L
Verified
Lyndene Page
21 April 2026

Best service delivery

Every time I order from Oxaider, their service is wonderful!

L
Verified
Louis Weitz
27 March 2026

Great experience can recommend.

Great experience can recommend.

M
Verified
Mavis Phahlindlela
24 March 2026

My order arrived on time

My order arrived on time

C
Verified
Charles Lensley
17 March 2026

Excellent Service received once again…

Excellent Service received once again from Oxyaider.

Y
Verified
Yusriy Martin
10 March 2026

Delivery was fast

Delivery was fast, the products were packed well and it was exactly as advertised.

M
Verified
Marianne Maree
10 February 2026

Fast service

Fast service

R
Verified
Rosie Mitchell
27 January 2026

fast friendly service

fast friendly service

C
Verified
customer
28 December 2025

Great service! Thank you!

They sorted out my order I think the day before they closed and all was sorted! Thank you!

M
Verified
MOSES TONG
26 December 2025

Prompt order execution

I placed an order and within no time the goods were delivered fast and promptly during the busier days of festive season The staff is very friendly and assist very well with online ordering/payments The pricing is also good. I'll recommend this company to anyone

M
Verified
Mokgadi
20 December 2025

Fast delivery...

Fast delivery...

P
Verified
Phumelele Magwaza
16 December 2025

Very fast and professional service

Very fast and professional service

N
Verified
Nozihle Mothapa
5 December 2025

Parcel handle well

My delivery was smooth and received in good condition.

Page 1 of 2 · 23 5-star reviews

oxyaider.co.za — Review Summary

Based on 40 verified customer reviews, oxyaider.co.za holds an average rating of 3.5 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.

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