Pelsbarn delivers high-quality pet products that customers and their dogs love, but customer service and return processes are significant pain points that undermine the 4.5/5 rating.
What customers love
Common concerns
Customers mention
The Pelsbarn cooling bed is a terrific product! We live in the desert and we have two boxes and they absolutely love their cooling bed. It really helps them get comfortable after a day in the sun and it’s a bed they go to, regardless of what the temperature is.
The product came in a timely manner. It was a good quality item. It looks great and my dog seems comfortable using it. It was a good price for the quality.
My Apollo loves ❤️ his blankets and bed
I have two small dogs, a Coton de Tulear, and a Maltese . Neither tolerate the heat well. They pant ,and pace even with air-conditioning. They absolutely love the cooling mats. I place them on thier dog beds, and they snuggle right in and settle down. I highly recommend these!
I purchased the Pelsbarn Lux Sofabed for my AmStaff mix. He loves it and I love how it gives him a well defined spot on the sofa that keeps his fur all in one place as well! It cleans in the washer and 30 minutes in the dryer on the delicate cycle keeps the material so soft. High quality for a good price with the BOGO sale and fast delivery.
I ordered the cozy car bed from the company Pelsbarn to try to ease my dog’s anxiety when she travels with me. She loves it and loves laying in it during car rides. Much nicer than being left to lay on a blanket in the back seat. I also received the order in a timely manner. And I love the fact that Pelsbarn does great work with the animal shelters.
The bed is great and it feels secure….
Bought a cooling bed to try, got 2 so if one gets dirty we have a spare. Wasent sure if our dogs would like it as we usually get puffy beds but they get hot and our dogs end up on the hard floor. Haven’t needed the second one yet as they are super easy to wash and dry fast. Our dogs love it! Will be breaking out the second one as we got another dog. So glad we decided to try it, our dogs love it! Now we are getting a couple cooling mats and for our dobie blanket suckers the calming relief blankets to try.
Everything was as expected the delivery and the package itself. It was as expected nicely made and my Simba loved it.
Ordering was easy. Product is great. Items well made. Shipping fast. A very good experience.
They deliver what they profess...this cool blanket stays cool!!! It's amazing. I've washed it several times and still provides the cool feeling. Bought 2 and sent my sister the other for her shepherd. Cooper absolutely loves it's, and so does mine.
Customer service was amazing, great delivery time, quality products. Very pleased to be able to use discount codes on top of the epic deals
Fast friendly experience. The car beds are awesome! My dogs normally whine when in the car. First ride with the new beds went great, both my dogs laid right down no whining. I am very pleased with the quality and how they fit in my car. Great find!!
My beautiful girl was recently diagnosed with a form of cancer. We had just moved to a different state so everyone all of our animals and the humans are still in somewhat of an upheaval. And now we deal with chemo. Since we were going to be driving 1 1/2 to 2 hours each way for her treatments I wanted to get my girl something special for the car to make her ride a little easier. And quite frankly mine too. So this backseat dog bed had so many positive reviews and it looked so comfy I thought I would give it a try. O M G. It is more beautiful than the pictures even show. My girl is a large dog she is a chow mix and her back legs are developing arthritis. She is 12. I always had to help lift her up to get into the backseat of the car she didn't want to get in and she didn't want to get out. It is a van actually. I put that dog bed in the backseat and hooked it up just like in the picture -- spreads all the way across both bench buckets and to end side to side like an envelope of plush softness When I began to open the car door with the new bed inside: She jumped herself up into that backseat before the door was totally open!! Since that time she has taken happy comfy trips to the treatment center, my parents house with her Shih Tzu sister, a dog spa, and she and I have spent time in the backseat of the car sitting on that dog bed together LOL! The dogs sleep back there!! no more stressful car rides I cannot believe it. The comfort blanket is real (and free) and she has been taking that comfort blanket in with her for her chemo treatments along with a toy. I cannot say enough about this company except one more thing: as an animal rescuer myself and an attorney who has represented various animal wildlife sanctuaries: it does not get any better than this group. They donate a portion of every purchase to an animal rescue charity. I am in love with this group and I am in love with this product and the way that it surrounds my girls with comfort that they deserve.
Simply the best. If you love your dogs just get it. They deserve the luxury too and it makes the house look much nicer than cheap beds.
Based on 40 verified customer reviews, Pelsbarn holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.