Pelsbarn delivers high-quality pet products that customers and their dogs love, but customer service and return processes are significant pain points that undermine the 4.5/5 rating.
What customers love
Common concerns
Customers mention
I have bought from Pelsbarn before. It’s great quality and quick shipping. You can be rest assured your dealing with a family type business. The best part at least for me, is how much they give back to shelter dogs. There is always someone to contact if need be. Give it a chance to realize you’re giving your pet great quality and helping the helpless animals. I got the luxury car bed this time.my dog fell asleep in it before I even got it in the car.
The pet cooling blanket is awesome and really does a great job in cooling our dog down!
We bought 2 of the car dog beds - one for each car. It is easy to put in and take out. Our dog loves it and gets cozy and comfortable on car rides where she previously sat uncomfortably on the seat. I think it makes car rides much less stressful for her and I’m really happy with my purchase.
I just love Pelsbarn products! I started with the luxurious full Back seat protector which came with a free calming relief blanks. My dog October just fell in love with the calming relief blanket. My next order was a special where I bought a luxurious sofa bed and I got a second one for free and also ordered the luxurious calming blanket that is so soft! And it came with another calming relief blanket which is now owned by Sasha our cat! The material is so amazing I want a human size. I love that Pelsbarn helps shelter dogs in need. This was one of the reasons I decided to purchase from this company. I will surely be a life long customer! If you’re up in the air, go for it! You won’t be disappointed.
Based on 40 verified customer reviews, Pelsbarn holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.