Photowall delivers high-quality wallpaper with excellent customer service, but quality control issues with image resolution and peel-and-stick adhesion affect a meaningful minority of customers.
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We were excited about our mural wallpaper "The Long Walk" and loved the design but were disappointed when it arrived and it was blurry and pixellated. We had to cancel our wallpaper service provider. Blowing up an image at 100 or 150 dpi for a large space like a sign, billboard or wallpaper is OK if the image is of good enough quality. However, the image was not and had been "res'd up" – blown up much larger than it should have been, resulting in the pixellation. I'm a graphic designer, so maybe my standards are higher but this is just bad practice, especially for $1000 wallpaper. I thought it was odd that the sample was not full size, so I didn't catch this in the sample phase. If you order from them, insist on a large sample. I would've given 1 star, but they did return my money and were kind on the phone, so I was at least happy with their customer service and that their satisfaction guarantee was honored. However, I will not order from them again.
Prints and paper are high quality. Quick turn around and good customer service.
My experience with Photowall was excellent. First of all, what beautiful products. The economically priced sample was well prepared and contained examples of material choices for the final product. The wallpaper is beautiful and it arrived in a very timely fashion and was NOT over priced.
The product came sooner than I expected and I got updates on its location every step of the way.
The easy guide and tips to use ensured the proper measurements were submitted for the initial order was beyond helpful. The delivery communication was excellent. I was floored when it arrived. The wallpaper is more beautiful in person. I cant wait to put it up!
Really excellent product and delivered fast. All good!
They were responsive and fast when I needed to extend the image to be on 2 walls. Made it loo exactly how i wanted them to.
I purchased a small size (2’x4’) reproduction of a photograph with peel and stick application. The color was great, the product was easy to apply and worked out beautifully in the space it was installed. I would order again the next time I need a custom print.
Exactly what I was looking for!! Thank you
Wallpaper quality is great.
It lines up perfect and was very easy to put up.
I purchased a peel and stick wallpaper. The look of the wallpaper is as expected but it keeps lifting at the edges. It seems to be worse the warmer it is. I did clean my wall beforehand, and purchased the wallpaper tools to assist in placement. Disappointed that I keep having to grab a ladder and press the wallpaper seams down. $900 and the wallpaper doesn’t stick well.
Service was great all around. I ordered a ton of samples and after taking a while to narrow down and choose my favorite, I had lost the window to order with a complementary discount. I reached out to the company asking if they would honor the discount, and they did (which was make-or-break for me, since the peel and stick is not cheap!). Very grateful for their flexibility. The product is very high quality, which you would hope based on the price. Instructions say to lay it flat 48 hours before application - which I didn’t see until the day I wanted to apply it. So, I laid the paper out with pillows on top for a few hours and got to applying same-day on textured walls and had absolutely no issues. The paper is thick, forgiving, and plenty sticky without me worrying about ruining my walls. Love this product very much and it made my room complete.
Photowall made installing wallpaper so easy! And it turned out so cute.
This was the perfect addition to our wall. It was easy to apply and the quality is outstanding.
Based on 40 verified customer reviews, PHOTOWALL holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.