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Plumretail

plumretail.com
4.5

20 reviews

75%
5-star
90%
Positive
5%
1-star
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ReviewTerminal Summary

Plumretail delivers a consistently strong customer experience with reliable fast delivery and well-packaged products, though occasional fulfillment and logistics coordination issues prevent universal five-star ratings.

What customers love

  • Fast, reliable delivery and excellent packaging
  • Easy website navigation and simple ordering process
  • Product quality and value for money

Common concerns

  • Stock availability problems (item ordered then marked unavailable)
  • Delivery logistics occasionally compromised (undersized delivery crew, delayed courier handoffs)

Customers mention

fast deliverypackagingproduct qualitywebsite usabilitycustomer service

Frequently mentioned

DeliveryCompanyOrderedServiceAgainProduct
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Showing 20 reviews
J
Verified
Jane Metcalfe
17 May 2026

Product exactly as described and super…

Product exactly as described and super quick delivery

R
Verified
RITA RIDYARD
12 May 2026

An attractive mantle clock

I chose this old style but attractive clock for the mantle piece over my fire. Our previous was gold colour with the balance globes. This is clearer and smarter. I am very happy with it. The ordering process was simple and delivery within a few days.

M
Verified
Mrs B C Hartley
6 May 2026

Sorry I cannot do this as Ì am…

Sorry I cannot do this as Ì am registered 'severely visually disabled/blind.

R
Verified
ROSEMARY THOMAS
21 April 2026

Very good

Very good. delivery excellent.

N
Verified
Nadia Hitchen
20 April 2026

Quick delivery

I ordered some Stoneglow reed diffusers from this company and was impressed with the speed of delivery. Well packaged and the website is easy to navigate.

S
Verified
susan Timms
14 April 2026

Excellent prompt service

Excellent prompt service. Our Laura Ashley curtains arrived beautifully securely packed. Would definitely use this company again! Thank you Plum!

M
Verified
Mrs J K
10 April 2026

Great quality

Great quality. Prompt delivery well packaged.

C
Verified
customer
9 April 2026

Ordered

Ordered, paid then told item not available

M
Verified
Mrs S Cudd
8 April 2026

Just received item today.

Just received item today.

P
Verified
Philip Moore
27 March 2026

Good product delivered promptly

Easy to order and delivered quickly - well packed and in good condition - product as described.

M
Verified
MRS G GUENIGAULT
16 March 2026

Great value. Speedy delivery

I ordered a photo frame from here. It was cheaper than anywhere else and arrived really quickly and very well packaged. This is the first time I have used this company. I would very much recommend.

M
Verified
MB
14 March 2026

Good

Delivery was delayed, but the item was lovely.

M
Verified
Mrs Jill Shepherd
10 March 2026

I'm very happy I shopped at Plumretail…

I'm very happy I shopped at Plumretail for my curtains, easy to navigate the site, good communication and fast delivery, thank you.

P
Verified
Pamela Mary Jolly
9 March 2026

Pretty Duvets and Pillow cases matching …

I was very pleased to find a duvet cover in the design colour quality and pattern I was looking for. I ordered 2 the reason I only gave 4 stars because I had to leave my name and number for a call back I had to wait from Friday until first thing Monday morning I have the duvets at a good price and a speedy delivery just a shame I had to wait 3 days for the call back. Iam very pleased with the duvets And would buy from Plumbs again No hesitation

M
Verified
Mrs Nila Spiller
7 March 2026

Efficient and quick delivery.

Ordering was simple, service was efficient and delivery quick.

Page 1 of 2 · 20 reviews

Plumretail — Review Summary

Based on 20 verified customer reviews, Plumretail holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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