Plumretail delivers a consistently strong customer experience with reliable fast delivery and well-packaged products, though occasional fulfillment and logistics coordination issues prevent universal five-star ratings.
What customers love
Common concerns
Customers mention
Very helpful
Plumretail very easy to deal with. Had a very good experience and will use this company again.
From order to delivery and nice quality furniture received, we were very pleased with our Plum experience. This would have been a five star review except for the delivery company. The actual delivery person was exceptional and very careful but he was by himself for a two man delivery. I was on hand to help but at nearly seventy years old moving heavy furniture around is not ideal. I stress again the delivery driver was exceptional and a total credit to his company.
very fast delivery
Very helpful customer service after the courier took longer than expected to deliver the item. Would recommend and would buy from Plum again !
Based on 20 verified customer reviews, Plumretail holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.