Prezzee US delivers exceptional customer service with rapid issue resolution, earning a 4.8/5 rating, though the gift card redemption process itself frustrates some users.
What customers love
Common concerns
Customers mention
I always have trouble with my gift card. Tommy was the best. First one to help me in a timely manner. Got it all taken care of fast. Tommy is awesome and deserves a raise. Thank you Tommy :)
Kenjie, did amazing job ! Help me quick ! 100/100 service !!!
Very reliable and good service
Helped quickly
Maria was great very quick and efficient and friendly great customer service from her
My advisor Kenji, was awesome! Very efficient and professional, she had my new account up and running in no time! I was actually expecting a wait?! Thank you thank you!
The customer representative was amiable and provided excellent assistance.
I've never had my query resolved as quick as this joy made it so easy no stress I really appreciate it xx
Zach was very helpful and informative
Very fast and reliable
First I would like to commend Mary Sheriff, who took the time out of her busy day to help a distraught woman of age, to get back the money that purchased items she didn’t realize she was purchasing. Mary went beyond my expectations, and I would like to thank Mary and tell her how much she is appreciated. Thank you, so much 🙏🏼🙏🏼
Great experience with customer service!!
What a great company 😃
Jessie was very helpful & professional I was walk-through every step and Jesse had patience and kept my situation. Very calm shout out to Jesse.
Very friendly and amazingly fast. They made my experience very pleasant and comfortable
Based on 40 verified customer reviews, Prezzee US holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.