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Prime Apostille

primeapostille.co.uk
4.8

20 reviews

90%
5-star
95%
Positive
0%
1-star
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ReviewTerminal Summary

Prime Apostille delivers consistently professional and reliable apostille services with excellent customer communication, though occasional delays and processing errors can occur.

What customers love

  • Responsive, patient customer service with prompt email communication and staff who guide clients through unfamiliar processes
  • Professional handling of complex document legalization and apostille work, with clients feeling confident throughout the process
  • Good value for money considering time saved and stress avoided compared to self-handling the process

Common concerns

  • Delivery timelines can exceed initial estimates and guarantees are not provided despite initial assurances
  • Processing errors have occurred, such as apostilling copies instead of originals, resulting in invalid documents

Customers mention

Professional serviceDocument apostilleCommunication and responsivenessUniversity degree legalizationProcessing speedInternational document services
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Showing 1 2-star review
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Verified
Tom Arran
7 November 2022

Wrong document + slow delivery

Wrong document + slow delivery. Placed an order with PrimeApostile on the 13th Sept 2022 with the requirement to apostille a document from the FCDO. Was assured by their team the document would be with me in Cyprus by 7th October, which was a requirement ahead of placing the order. After chasing over email I was told they do not provide guarantees on delivery time AFTER the order was placed. Document turned up on the 23rd October 2022, 2 weeks later than required. Additionally they had Apostilled a copy of the official documentation which meant it was invalid for the purposes I needed it for. I am sure there are better services out there - I would recommend to keep looking.

Prime Apostille — Review Summary

Based on 20 verified customer reviews, Prime Apostille holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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