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Prime Carship LLC

primecarship.com/
3.3

40 reviews

57%
5-star
57%
Positive
43%
1-star
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ReviewTerminal Summary

Prime Carship LLC has a deeply polarized customer base with excellent service from specific staff members offset by systematic bait-and-switch pricing practices and broken commitments that have generated significant fraud complaints.

What customers love

  • Responsive and professional individual brokers (Mike Miller, Marina, Simon Smith, Zara Kevin, Jennifer) who maintain communication and deliver as promised
  • Competitive initial quotes and quick driver matching when service is honored
  • Weekend and after-hours customer service availability

Common concerns

  • Systematic bait-and-switch pricing: customers quoted $345–$1,795 charged $900–$5,500 on pickup day, with deposits withheld when customers refuse overcharges
  • Missed or severely delayed pickups despite signed contracts with specific dates, with staff providing false updates and dishonest explanations
  • Deposits retained after cancellations and unilateral price increases after contract signing, suggesting predatory business model targeting contract lock-in

Customers mention

bait and switch pricingmissed pickup datesdeposit refund issuescommunication breakdownscontract violationsdriver availability problems
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Showing 17 1-star reviews
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Verified
Micah Owens
17 February 2026

Absolutely the WORST!

Absolutely the WORST! Scammers the lot of them. I was quoted $1795, confirmed in writing MULTIPLE times that the quote was all-inclusive and the pricing/amount would not increase when my motorcycle was delivered at port. Not only was this not all-inclusive (I spent weeks getting my motorcycle crated and then shipped to Colorado Springs from Aurora) they also sent me a final bill of $3995 for just shipping! They are SCAMMERS!! STAY AWAY!!!

D
Verified
Deville Fiftyeight
9 February 2026

They took my deposit and and kept it…

They took my deposit and and kept it after I cancelled the pickup of the vehicle. They said they would refund my money they have not. When they gave me a price for the job the tried to change it when they called to tell me the was ready to be picked up and then had the nerve to say it's only money yes it is mine!!! Classic bait and switch. They are not to be trusted said they would refund my money in 3 days it has been a week and 3 phone calls nothing but the the run around but it is only money right now that they have it find another shipper I am WARNING everyone!

Page 2 of 2 · 17 1-star reviews

Prime Carship LLC — Review Summary

Based on 40 verified customer reviews, Prime Carship LLC holds an average rating of 3.3 out of 5 — rated Average on ReviewTerminal. 57% of customers gave 4 or 5 stars.

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